Education Counselor

5 days ago

Pune, India Next Step Edu - Global Full time

About the Role​We are seeking a highly motivated Education Counselor to join our team in the Mumbai and Pune regions. This is a crucial, sales-focused role that blends expert academic counselling with aggressive lead conversion and sales achievement. The ideal candidate will be an excellent communicator, a confident relationship builder, and possess a passion for guiding students toward successful higher education pathways.​Key Responsibilities: Sales Conversion​Lead Management: Proactively call, qualify, and engage all potential leads (inbound and self-generated) across Mumbai and Pune for higher education programs.​Appointment Setting: Diligently follow up with prospects to schedule and secure one-to-one counselling sessions (in-person, virtual, or telephonic).​Consultative Sales: Conduct in-depth, personalized counselling sessions with students and parents to understand their educational background, career goals, and interests.​Program Recommendation: Accurately recommend suitable higher education programs, courses, and institutions based on student profiles and company offerings.​Sales Conversion: Achieve weekly and monthly sales/enrollment targets by effectively converting prospective students into confirmed admissions/sales.​Objection Handling: Address and resolve student/parent queries and concerns related to courses, admissions, finance, and career outcomes professionally and persuasively.​Core Responsibilities: Counseling & Follow-up​1:1 Counselling: Provide expert guidance on the higher education landscape, including application processes, eligibility criteria, documentation, and deadlines.​Database Management: Maintain and update a comprehensive database (CRM) of all leads, counselling interactions, follow-up activities, and sales status.​Consistent Follow-up: Implement a rigorous and structured follow-up process for all prospects until final closure.​Reporting: Prepare and submit accurate weekly and monthly performance reports, sales forecasts, and funnel analyses to management.​Market Knowledge: Stay updated with the latest trends in the higher education sector, competitor activities, and new program offerings.​Required Qualifications & Skills​Education: Bachelor’s degree in any discipline; a background in Education, Marketing, or Business is a plus.​Experience: Freshers can also apply, however proven experience of 0 to 6 years in a target-driven Counselling or Sales role, preferably within the Higher Education or EdTech industry is a +.​Sales Acumen: Demonstrated track record of achieving and exceeding sales targets.​Communication: Excellent verbal and written communication skills in English and proficiency in local languages (Marathi/Hindi) is an advantage.​Interpersonal Skills: Strong ability to build rapport, trust, and influence with students and parents.​Location Mobility: Willingness to travel across Mumbai and Pune regions for counselling sessions and events, if required.​Technical Proficiency: Comfortable using CRM software (e.g., Salesforce, HubSpot) and MS Office Suite (Word, Excel, PowerPoint).​Key Performance Indicators (KPIs)​Number of Qualified Leads Contacted per Day/Week​Number of 1:1 Counselling Sessions Conducted per Week​Monthly and Weekly Sales/Enrollment Targets Achieved​Lead-to-Conversion Rate​Accuracy of CRM Data Maintenance

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