Customer Experience Partner

2 weeks ago

Chennai, India Maersk Full time
APM Terminals

Customer Experience includes roles that provide services to customers once they are onboarded in the Maersk environment. Activities may include the following (but are not limited to):
- Customer channel management
- Case Management
- Customer onboarding and relationship management
- Contract and dispute management
- and more.

- 2+ years of experience in logsitics industry.

- Experience in handling import/export shipment

- Good Communication skills.

- Experiecne in stakeholder management and customer interaction.

- Work from Ofiice (9:30 AM - 6:30 PM)

-

Administrative stream includes those who primarily support others by performing skilled technical, administrative or operational tasks. Jobs may range from highly supervised entry-level workers, technicians, and administrative staff to experienced individual contributors with robust technical or practical knowledge in specific areas, who have an ability to execute specialized work to support operations.

At the top of this career stream, individuals work independently and apply standards, yet can also make departures from established processes to resolve problems.
A colleague at this level works on tasks of limited scope and complexity, exercises independent judgment within defined boundaries and guidelines and typically under supervision. The colleague has skills developed through job-related training and on-the-job experience within a specific job discipline.

Colleagues have knowledge of standardized work routines and methods, general facts and information but may need to escalate non-routine problems to a more experienced colleague or supervisor.

The job requires limited job and business knowledge at the time of hiring.

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing . 

  • Customer Experience Partner

    3 days ago

    Chennai, Tamil Nadu, India A.P. Moller - Maersk Full time ₹ 2,50,000 - ₹ 7,50,000 per year

    APM TerminalsCustomer Experience includes roles that provide services to customers once they are onboarded in the Maersk environment. Activities may include the following (but are not limited to):- Customer channel management- Case Management- Customer onboarding and relationship management- Contract and dispute management- and more.- 2+ years of experience...

  • ▷ (15h Left) Customer Experience Partner

    2 days ago

    Chennai, India A.P. Moller - Maersk Full time

    Job Description APM Terminals Maersk is a global leader in integrated logistics and have been industry pioneers for over a century. Through innovation and transformation we are redefining the boundaries of possibility, continuously setting new standards for efficiency, sustainability, and excellence. At Maersk, we believe in the power of diversity,...

  • Customer Experience

    2 weeks ago

    Chennai, India Saaki Argus & Averil Consulting Full time

    About our client A leading NBFC Job Title: Customer Experience: Chief Manager Experience: 10+ years Location: Chennai Qualification: PG must Job Description This position is responsible for managing customer service operations inclusive of conceptualizing & implementing short/long term plans, and managing teams with a focus on excelling...

  • Customer Experience

    2 weeks ago

    Chennai, India Royal Enfield Full time

    Job Requirements Job Purpose: The Manager - Customer Experience will drive EV customer experience across touchpoints, designing the entire journey from RE EV buyer's perspective. They'll provide consumer insights, collaborate with various teams, and develop differentiated experiences. The role requires strategizing communication plans, utilizing Customer...

  • Customer Experience

    3 days ago

    Chennai, Tamil Nadu, India Saaki Argus & Averil Consulting Full time

    **About our client** A leading NBFC **Job Title: Customer Experience: Chief Manager** **Experience: 10+ years** **Location: Chennai** **Qualification: PG must** This position is responsible for managing customer service operations inclusive of conceptualizing & implementing short/long term plans, and managing teams with a focus on excelling business...

  • Customer experience associate

    1 week ago

    Chennai, India Weekday AI Full time

    This role is for one of Weekday’s clients Salary range: Rs 100000 - Rs 400000 (ie INR 1-4 LPA) Min Experience: 1 years Location: Chennai JobType: full-time Requirements Role Overview You will be the voice customers trust and the person they remember. From their very first question to long after their first order, you will make sure every interaction feels...

  • Customer experience associate

    1 week ago

    Chennai, Tamil Nadu, India Weekday AI Full time ₹ 2,40,000 - ₹ 4,80,000 per year

    This role is for one of Weekday's clientsSalary range: Rs Rs ie INR 1-4 LPA)Min Experience: 1 yearsLocation: ChennaiJobType: full-timeRequirementsRole Overview You will be the voice customers trust and the person they remember. From their very first question to long after their first order, you will make sure every interaction feels thoughtful, clear, and...

  • Customer Experience

    2 weeks ago

    Chennai, Tamil Nadu, India Eicher Full time

    Location Chennai, Tamil Nadu, India Category Others Posted Date 05/28/2025 Job Id P-101004 Job Requirements Job Purpose: The Manager - Customer Experience will drive EV customer experience across touchpoints, designing the entire journey from RE EV buyer's perspective. They'll provide consumer insights, collaborate with various teams, and develop...

  • Customer support

    4 weeks ago

    Chennai, India Insight Customer Call Solutions Ltd Full time

    *Job Title:* Voice Process Executive *Company:* ICCS (for Netmeds) *Location:* Royapettah, Express Avenue Mall, 7th Gate, 7th Floor *Job Description:* We are seeking a highly motivated and experienced Voice Process Executive to join our team at ICCS for Netmeds. As a Voice Process Executive, you will be responsible for handling customer interactions via...

  • Wanted Tellecaller Fresher and Experience

    2 weeks ago

    Chennai, India WANTED TELLECALLER FRESHERS AND EXPERIENCE Full time

    Manage large amounts of incoming phone calls Generate sales leads Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid and complete information by using the right methods/tools Meet personal/customer service team sales targets and call handling quotas Handle customer...