FatakPay Digital

4 weeks ago


Mumbai, Maharashtra, India FatakPay Digital Pvt. Ltd. Full time

We're Hiring : AVP/VP - Collections Strategy (Digital & Analytics). Mumbai | Fintech / NBFC |

- At FatakPay, we're scaling fast with 150+ lakh users and a profitable lending business.

- We're now looking for a rock-solid collections leader to drive:. End-to-end digital collection strategy - WhatsApp, IVR, BOTs. BOT-driven recoveries across buckets (0-30, 30-60, 60+ DPD). Analytics-led segmentation and behavioral repayment nudges.

- Tech + product automation for recovery flows. Cost vs. recovery optimization across digital and human channels. RBI-compliant, respectful communication journeys.

Must have: 7-12 yrs in collections (fintech/NBFC preferred).

- Built/managed digital recovery journeys.

- Data and dashboard native (Excel/SQL).

- Strong on RBI norms, tech coordination, and performance. If you've worked with tools like Gupshup, Exotel, or built score-based collection models-you'll love this role

(ref:iimjobs.com)

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