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General Manager
5 months ago
Job Opening: General Manager - Crown Vet, Banjara Hills
About Crown Vet:
Crown Vet is an advanced veterinary care company dedicated to providing high-quality care through a team of passionate animal-loving professionals. Our clinics are well-equipped and staffed to ensure the best care for pets and their owners. We have 8 clinics operating across 5 cities in India and expanding rapidly.
Position: General Manager
Location: Banjara Hills, Hyderabad
Role Overview: We are seeking a dedicated General Manager to oversee the daily operations of our veterinary practice in Banjara hills.
Key Responsibilities:
- Operational Management: Manage clinic operations and ensure compliance with veterinary laws and standards.
- Medical Records & Appointments: Maintain accurate medical records and documentation, Ensure efficient appointment management
- Financial Management: Manage the clinic's budget, monitor and control expenses, manage billing and invoicing, and oversee accounts receivable and payable.
- Staff Management: Directly supervise reception and pharmacy staff, assist in hiring clinic staff, conduct performance evaluations, manage employee relations, ensure staff receive necessary training, and create a positive work environment.
- Client Services: Implement client service protocols, address and resolve client concerns, ensure high levels of client satisfaction and manage client communications and follow-ups.
- Business Development: Support marketing strategies and promotions, identify business growth opportunities and build relationships with referring veterinarians and stakeholders.
Qualifications:
· Minimum of 10+ years of experience in a similar role, preferably with a background in Hospitality (Hotels)
· MBA Preferred
· Computer Savvy and People's Person
· Pet Lover (Pet owner preferred)
Why Join us:
As we are expanding rapidly across India, there are plenty of opportunities within the organization to grow in the near future.
If this is something that excites you, rush your Resume/CV to hr@crown.vet
