Hybrid role- Salesforce Delivery lead-noida

1 day ago

New Delhi, India Bot Tech Full time

Salesforce Delivery leadHybrid role- NoidaPermanent role with clientImmediate availability or max 15 days' notice- 15+ years of IT delivery experience, with at least 8+ years in Salesforce program management/delivery leadership. - Proven track record of managing Salesforce implementations across multiple business units and geographies. - Strong expertise in Salesforce AI features (Einstein, Agent Assist, Agentforce). - Experience in MuleSoft integration oversight and managing enterprise API ecosystems. - Hands-on knowledge of IVR and Salesforce integration (CTI, telephony, omnichannel). - Demonstrated ability to lead multi-million-dollar Salesforce transformation programs. - Excellent stakeholder management, communication, and executive reporting skills.Agile and hybrid delivery model experience (Scrum, SAFe, DevOps

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