DCNO - Critical Care

4 weeks ago

Hyderabad, India Continental Hospitals Full time

The ICU Nurse Manager assumes responsibilities in managing the operation and function of the nursing ICU department. Promotes the delivery of high quality patient care based on utilization of the nursing process and standards. Provides an environment conducive to staff growth and development. Is accountable for management of human, fiscal, and other nursing resources. Supports the values and goals of the Department of Nursing and the hospital. Works under the general direction of a Director or Senior Manager.


Core Job Responsibilities

  • Manage, supervise and coordinate the delivery of optimal patient care.
  • Accountable for the effective and efficient operation of the unit and staff including ensuring that orders, treatments and plans of care are being carried out in a manner supportive of patient care and recovery.
  • Ensure unit compliance with clinical patient care standards and regulations.
  • Coordinate the development, implementation and evaluation of policies and procedures designed to improve operational efficiency.
  • Implement the clinical area's strategic and operational plans.
  • Ensure staffing and scheduling supports efficient, high quality and cost effective patient care.
  • Deliver a professional practice model that encourages staff participation in the development of clinical standards that is collaborative, collegial and utilizes current trends and data in professional practice.
  • Consult and coordinate with other departments to provide for an interdisciplinary approach to care.
  • Rounds on patients with staff routinely. Prioritizes staff nurse patient rounding accompanied by attending/consulting physicians.
  • Lead or participate in change of shift/morning and discharge planning meetings.
  • Serve as a clinical resource, professional role model and mentor to staff. Serve as a change agent to facilitate communication and transition. Promote customer service in all interactions.
  • In partnership with leadership and Human Resources, make decisions or recommendations related to performance management, hiring, transfers, corrective actions, terminations, etc. Resolve staff issues and grievances in a fair, timely and consistent manner.
  • Ensure documentation of patient care is complete and accurate.
  • Lead safety and performance improvement activities.
  • Ensure timely, complete and positive resolution to customer complaints.
  • Evaluate staff clinical competencies. Develop programs that foster continued clinical development to positively impact patient care and career satisfaction of staff.
  • Monitor budgets and expenses and make modifications when appropriate.
  • Ensure the availability of supplies and equipment.
  • Perform other duties as assigned.

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