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Branch Manager

3 months ago

Chennai, India Kotak Mahindra Bank Full time

Responsibilities:

  • Enhancement of deposit pool from customers.
  • Establishing standards and delivery of service.
  • Sale of non-deposit products. Cross selling targets progressively.
  • Sale of Mutual Fund and Insurance products.
  • Fee income.
  • Branch administration.
  • Regulatory compliance.
  • Manage productivity, morale of branch personnel.
  • Overall responsible for break-even and P&L of branch.


Experience:

  • Overall 10 years of Banking experience; out of which 3-4yrs in Retail Liabilities.
  • Must have had Sales experience and exposure, preferably of Liabilities products.
  • In-depth understanding of financial instruments, markets and macro - micro economic processes.
  • Ability to carry along all the units involved in the customer service cycle to ensure customer “DELIGHT”.
  • Liaising with product management team, marketing and other centers & verticals for new product development, service enhancements and sales initiatives.


Qualifications / Qualities:

  • MBA / CA/ CAIIB.
  • Should have sales orientation.
  • Leadership skills. (Though more tactical than strategic).
  • Thinker : Doer = 40:60.


Age:

  • 28 – 38 years.


The Role:

REVENUE GENERATION, CUSTOMER ACQUISITION, CUSTOMER RETENTION, COST EFFICIENCY THROUGH PROCESS.