Lead Product Manager

7 days ago

New Delhi, India Kotak Mahindra Bank Full time

Role: Product Manager LeadResponsibilities:Product Growth:- Enhancing customer affinity by bringing in features improving time spent by customer on Cherry - Increasing DAU and MAU by building engagement tools on the platforms - Improve D2C customer transactions via effective marketing strategies and product enhancementsProduct Building/Roadmap:- Provide product requirements to the engineering team in terms of features and user stories. Focus on requirements from a why and what perspective, allowing design and engineering teams the flexibility to decide on how to implement - Manage the roadmap of the product & prioritization around the features & functionalities - Work with UX designers to help create delightful experiences for different stakeholders - Be the quality champion for the product and make sure that every feature being launched is being held to the highest product standards - Working with marketing team to increase business of all productsProducts Iterations and Improvements:- Work closely with customer success team to understand voice of customer and make sure that the roadmap delivers those needs - Engage with the customers and users to get constant feedback on how Kotak Cherry is solving their problems and incorporate this into the product features - Continuously understand and benchmark against competitors' offerings on features, quality, target segments, etc - Ensure product roadmap incorporates emerging market trends and competitive offerings - Use data to understand how the product and features are performing and take data-driven decisions to advance the product and user experiencePrerequisites:- Experience as a PM in fintech industry/startup building digital products. - Strong background in and understanding of technology, software development and APIs - Understanding of product-led growth - Experience mentoring or leading at least 2-3 membered team.An Ideal candidate would:- Have a great sense of business, product and customers - Be strong at analytical thinking and makes decisions regarding the strategic direction for the product and team - Be excellent at communication and relationships and carries the team forward on the chosen direction

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