Equifax - Senior BRM Support Engineer

Description :Equifax is currently looking for an exceptional candidate to help with production support operations for Oracle Billing & Revenue Management platform.- The candidate will be primarily responsible for production support and involved in all phases of SDLC including Detailed Design, Development, Unit/Dev Integration testing, QA support.- The candidate is expected to help triage & be involved with any production issues that arise on a day-to-day basis.- The candidate is expected to be hands-on in the production support area and should be able to perform with minimal supervision.Duties : - Perform all production support activities, including analyzing any issue tickets, resolving issues, conducting root cause analysis as required.- Responsible for ensuring application systems are in compliance to security, audit policies, and procedures.- Be involved during the architecture phase of projects and provide technical input as required.- Provide support for Oracle BRM systems for various projects around the globe.- Provide support for detailed design (application/system/network/DB) as necessitated by the project while ensuring complete architectural compliance.- Provide support for ensuring proper unit testing and/or dev integration testing is carried out and is 100% automated to help with creating a continuous integration environment.- Set & maintain very high quality in design, code and build quality and continuously strive to improve on the standards.- Assist QA and Production Support in troubleshooting technical issues and develop code fixes.- Prepare reports, manuals, and other documentation on the status, operation and maintenance of software.- Follow the SLA for issues with respect to the severity.- Establish a strategy of continuous delivery risk management that enables proactive decisions and actions throughout the delivery life cycle.- Measure and improve delivery productivity for all P1 and P2 support engineers.- Participate in architecture, design, and code reviews with the software development teams.- Collaborate with other support engineers to plan and organize the development of our systems.- Proactively identify issues within the system or within international BU operations and/or infrastructure, security concerns, data concerns, and create a remediation plan to solve the issue permanently.- Proactively creating tickets/escalation when needs are identified to correct recurrent issues with BU's; as well as modernize technology in application stack.- Support, Manage, Optimize and Monitor all profiles, rules, configuration, certificates and software licenses on all environments and take appropriate action in the event of non-compliance with security requirements.- Other duties as assigned.Qualifications : - A Bachelor's degree in Computer Science or related discipline with a significant software development component.- 5-7 years of Production Support/ Software development experience using C/C++ and/or Java.- 6+ years of experience with Oracle BRM (Portal Infranet/Integrate Billing Solution) 7.x is a must.- Experience with BRM PCM C/Java development and customizations.- Experience configuring and using various tools like Oracle Mediation Controller and integrating with third party apps like Vertex (O Series), payment processing systems (Chase Paymentech preferred), Invoice extraction systems & Oracle EBS (R12) is required.- Experience in automating the jobs is a big plus.- Knowledge of data model and experience working with data warehouse feeds is required.- Experience with Oracle RDBMS database software and Oracle Weblogic.- Experience with Unix/Linux operating systems and Bash/Korn Shell Scripting.- Solid communication, organizational, and project management skills are required.- Experience with data migration, import, and legacy conversion is valuable.- Proven debugging and problem solving skills. (ref:hirist.tech)