Pre-Counsellor

4 weeks ago

Chennai, Tamil Nadu, India Edvoy Full time

Edvoy (www.edvoy.com) is a new, innovative digital platform created by industry professionals with over 17 years of experience in the global education sector, to simplify the world of education. We aim to empower students to make more informed decisions throughout their University application journey by being the center of impartial, free content and advice, all in one place. Edvoy is positioned to break down international barriers and make education global. This is a great opportunity to join an EdTech company that has seen immediate traction, with over one million visitors, and thousands of new users in the last six months. We are now poised to grow even more. Working with eighteen nationalities across four continents, this is a real opportunity to spearhead growth in the rapidly growing EdTech sector

Designation: Pre-sales Executive

Location: Chennai

Experience: 1 to 4 years

Roles and Responsibilities:

1. Lead Qualification

  • Engage with students from paid campaigns, business development channels, and cold sources.
  • Assess student intent, academic background, and eligibility.
  • Disqualify leads not meeting basic criteria.
  • Move only "Qualified" leads to counsellors for further guidance.

2. App & Portal Adoption (Product-Led Growth Focus)

  • Ensure every student registers on the Edvoy portal and downloads the app before progressing.
  • Educate students on app benefits: remote counselling, chat, real-time updates, and access to services (loan, visa, accommodation).
  • Reinforce that the app is the only channel for document submission.
  • Strictly avoid collection of documents via WhatsApp/email.

3. Document Collection & Readiness

  • Guide students on required documents upfront (passport, transcripts, English test scores, SOPs, etc.).
  • Check for completeness and accuracy before transferring to counsellors.
  • Track pending documents in CRM and send timely reminders via the app.

4. Data Quality & CRM Hygiene

  • Maintain accurate, updated lead information with mandatory fields completed.
  • Avoid duplication and ensure clear, concise notes are recorded for counsellors.
  • Maintain high standards of data discipline to streamline student handovers.

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