Market Logistics Specialist

4 weeks ago

Mumbai, India Pfizer Full time

Market Logistics Specialist

This role is the operational expert accountable for the entire logistics chain within a specific market, ensuring the efficient, compliant, and timely flow of products to patients and customers.

Key Responsibilities:

Dock to Stock : Manage all aspects of inbound and outbound shipments. This includes coordinating customs clearance with brokers, ensuring compliance with trade regulations (like Free Trade Agreements), scheduling transportation, and processing documentation (invoices, bills of lading). Also manages stock recovery for damages and losses.

Store & Protect: Oversee warehouse and inventory management. Responsibilities include ensuring accurate and compliant storage of goods, managing inventory counts and reconciliations, processing write-offs, and organizing the secure destruction of expired or short-dated products.

Last Mile: Coordinate the final leg of delivery to the first-paying customer. This involves collaborating with sales, customer service, and logistics providers to schedule shipments, handle customer complaints, and improve the overall customer experience.

Compliance & Operations: Ensure all activities adhere to strict local and international regulations (SOx, FCPA, Quality, EH&S, Dangerous Goods). Rigorously apply and improve processes using the company's IMEx (Operational Excellence) framework.

Data & Systems Management: Maintain accurate master data in key systems (SAP, WMS) and utilize them to optimize logistics operations and provide insights for sales and operations planning (S&OP).

Financial Stewardship : Support budget creation by providing operational insights and actively contribute to identifying and implementing cost-improvement projects (CIPs).

The ideal candidate is a proactive problem-solver, meticulous and posses strong analytic skill who works independently on standard tasks and under guidance on complex issues, making decisions that impact team and departmental goals.

Must Have:

Bachelor degree in Supply Chain Management, Business Administration, Logistics Management, Operations Management, or equivalent experience. 3+ years' experience in Logistics, Supply and/or Demand operations in a Pharmaceutical, FMCG or e-Commerce environment. Alternatively a function with demonstrated similarities to the preferred fields of experience. Project Management and analytical skills – understanding of project management concepts in order to lead or contribute to projects. Communication & Influence – has mature interpersonal skills required to interact with various personalities and levels of the organization to deliver required outcomes.

Good to Have:

Certified Lean and/or Six Sigma (> yellow) belt. Digital dexterity - ability to adapt to technologies. Possess a set of beliefs, mindsets, and behaviors that help deliver valuable outcomes from digital initiatives.


Work Location Assignment: On Premise

Pfizer is an equal opportunity employer and complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.

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