Order Management

3 weeks ago


New Delhi, India NCR Voyix Full time

Year of Experience Required: 1-6YearsJob SummaryWe are seeking a detail-oriented and proactive Service Contracts & Billing Specialist to manage activities related to service contracts, including maintenance (cash and charge), equipment database handling, and invoicing processes. This role ensures compliance with NCR Voyix guidelines and maintains all necessary documentation. You will serve as the single point of contact for customers regarding service agreements and maintenance billing, working closely with service sales and service teams.Key Responsibilities:- Minimum 2 years of experience in Order Management and Billing, preferably in a global or multinational environment. - Coordinate order processing and billing activities for Order Management contracts. - Supervise and manage daily tasks of the Customer Advocate Team. - Review legal agreements for completeness of terms and conditions related to maintenance billing. - Maintain and update equipment databases, including movements, additions, and cancellations. - Manage invoicing processes, ensuring alignment with customer preferences and revenue recognition criteria. - Ensure compliance with NCR Voyix policies and procedures. - Perform monthly reconciliation and reporting of revenue data, including corrections and clarifications. - Handle archiving and record retention in accordance with company policies. - Provide support for internal and external audits as required.Education Qualification:- Bachelor’s degree in finance, Accounting, Business Administration, or a related field.Skills & Competencies:- Strong problem-solving and customer service skills. - Excellent communication skills across various levels of the organization. - High sense of urgency and accountability. - Ability to work collaboratively with cross-functional teams. - Passion for delivering exceptional service and resolving issues effectively.Language Requirements:- Proficiency in English and Japanese is mandatory. - JLPT certification (N1 to N5) is required - Are proficient in Japanese (spoken and written) – bilingual candidates preferred - Can effectively communicate with Japanese-speaking stakeholders and candidatesPreferred Qualifications- Experience working with outsourced operations. - Exposure to global or multi-country environments. - Strong analytical and reporting skills.



  • New Delhi, India Brillio Full time

    Key Responsibilities:• Supervise the order management team and ensure accurate entry and processing of sales orders in SAP. • Oversee Contract Lifecycle Management (CLM) and pricing uploads within SAP. • Ensure maintenance of field contracts, sample orders, and return processing for retailers. • Monitor order status, resolve discrepancies, and handle...


  • New Delhi, India Brillio Full time

    Key Responsibilities:• Supervise the order management team and ensure accurate entry and processing of sales orders in SAP.• Oversee Contract Lifecycle Management (CLM) and pricing uploads within SAP.• Ensure maintenance of field contracts, sample orders, and return processing for retailers.• Monitor order status, resolve discrepancies, and handle...


  • New Delhi, India Live Connections Full time

    We’re Hiring – Order Management & Customer Service Roles | MysoreLooking to advance your career with a global leader in business process management?We're hiring for multiple roles in Order Management & Customer Service for our Supply Chain & Fulfillment (S&F) process. Join us for an exciting walk-in opportunity to be part of a dynamic and growing team in...


  • New Delhi, India Live Connections Full time

    We’re Hiring – Order Management & Customer Service Roles | Mysore Looking to advance your career with a global leader in business process management? We're hiring for multiple roles inOrder Management & Customer Servicefor ourSupply Chain & Fulfillment(S&F) process. Join us for an exciting walk-in opportunity to be part of a dynamic and growing team...


  • New Delhi, India Maven Workforce Inc. Full time

    Order Processing & Management: Accurately process customer orders from entry tofulfilment, adhering strictly to established processes to ensure consistency and accuracy.- Oversee the billing process, including the generation of invoices through Tally and the monitoring of payment collections to ensure timely cash flow. - License & AMC Management: Handle...

  • Order Processor

    4 weeks ago


    New Delhi, India Resource Algorithm Full time

    Required Skills & Qualifications:COMPANY BUDGET- 5-6 LPA- Graduate in Commerce/Business Administration or related field. - 2-5years of experience in Order Processing / Sales Support. - Candidates Preferred only manufacturing company.Key responsibilities:-1. Order Processing:- Manage end-to-end sales order processing in SAP, ensuring accuracy and timely order...


  • New Delhi, India Aditya Birla Group Full time

    Company:Birla Cosmetics Private Limited Location : Worli, Mumbai (5 Days – Work from Office) Brands: LOV ETC -https://lovetc.com/ Contraband -https://itscontraband.com/Job Description: SCM - Order FulfillmentSummary: This Role is for Supply Chain Management, where we are looking for candidates with experience in Logistics / Warehousing / Order...


  • New Delhi, India Truemeds Full time

    About the RoleWe are looking for a strategic and customer-obsessed Senior Product Manager to lead the Post Order Customer Experience charter. In this role, you will be responsible for ensuring a seamless, transparent, and delightful experience for customers after they place an order — from confirmation to delivery and post-delivery support. You will work...


  • New Delhi, India Truemeds Full time

    About the RoleWe are looking for a strategic and customer-obsessedSenior Product Managerto lead thePost Order Customer Experiencecharter. In this role, you will be responsible for ensuring a seamless, transparent, and delightful experience for customers after they place an order — from confirmation to delivery and post-delivery support. You will work...


  • Delhi, India Peoplefy Full time

    Order Management SpecialistLocation:Hyderabad (Hybrid)Work Schedule: Mon to Fri, 5 PM to 2 PMRole OverviewWe’re looking for adetail-oriented professionalto manage end-to-endorder processing and software license provisioning . This role works closely withSales, Finance, and Supportteams to ensure timely, accurate, and customer-focused delivery.Key...