Architect, AEP
3 months ago
What You Will Do:
- Lead technology & strategy solution engagements across multi-functional workstreams; customer data platform (CDP) or data management platform (DMP), data onboarding and activation, big data strategy, analytics.
- Gain in-depth knowledge of a client’s digital experience strategy, online business model, and customer goals.
- Works with and/or implements data integrations (in CDP platform) in support of Client customer use cases and journeys.
- Provide expert consulting services and thought leadership to clients and potential clients.
- Collaborate with internal teams and vendor partners to develop solutions to meet client’s unique requirements, which include combinations of data, technology, partners, integrations and analytics.
- Manage and own multiple client relationships, serving as the primary day-to-day contact.
- Collaborate and guide cross functional teams through integration projects with competing priorities, several stakeholders, and tight timelines.
- Conduct business analysis – lead process to derive insight and business strategy from analytics output.
- Establish trust and build relationships with clients, as well as internal and external partners.
- Monitor engagement progress and maintain an account status dashboard summarizing all work streams.
- Address client’s process/operations issues, through needs analysis, and recommend strategies for improvement.
- Strong storytelling capability - slideware development, presentation, and communication skills.
- Lead client business reviews, as needed.
- Ultimately accountable for successful delivery of client commitments.
- Manage, develop, and train team of digital solutions specialists.
- Maintain a keen understanding of rapidly changing trends in the digital marketing space.
Requirements:
Experience Range: 10 to 15 Years
Technical Skills You Will Bring:
- Bachelor’s Degree, Master’s Degree a plus, in the field of technology or business or equivalent work experience.
- Demonstrated strong background as a solutions architect.
- Experience with advanced capabilities of one or more customer data platforms (CDPs); such as Adobe Experience Platform, Tealium, Salesforce, Segment, Treasure Data, etc.
- Experience with advanced use of DMPs, Adobe Audience Manager a plus.
- Experience with statistical analytics languages and platforms is a plus I.e., Python, Hadoop etc
- Experience designing and managing databases / data models.
- Experience with ETL tools, Web Analytics platforms administration, SQL query, Customer Journey Orchestration tools is a plus.
- Experience with building and using APIs (e.g., POSTMAN) and task automation.
- Ability to take initiative as well as lead, motivate, and oversee teams to produce results.
- Must be very comfortable in a client-facing role, speaking publicly to groups, and interacting with executives.
- Comfortable working in a fast paced, remote teams in different time zones, deadline driven environment, and demonstrated ability to organize and establish a team in such an environment.
- Demonstrated success autonomously managing complex multiple work stream projects that require input from many stakeholders.
Nice to Have
- Certifications with relevant digital marketing tools.
- Experience with machine learning technology
- Solid understanding of data security/privacy best practices.
Professional Attributes You Possess:
- Excellent communication skills.
- Making decisions and solving problems involving varied levels of complexity, ambiguity and risk.
- Providing a “win-win” environment to inspire, attract and develop the best Talents.
- Boosting teams and individuals’ potential to improve their engagement , performance and career experience.
- Questioning conventional approaches, exploring alternatives and responding to challenges with innovative solutions or services, using intuition, experimentation, expertise and fresh perspectives.
- Problem Solving Attitude and Passion to solve Customer Problems.
- Facilitating efficiency, speed and simplification in all actions.
- Adapting to market changes and competitive pressures and enables fast learning.
- Demonstrating passion for our business and constant hunger for outstanding performance.
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