KGeN - Product Manager - eCommerce
3 weeks ago
Product Manager - eCommerce Responsibilities:
- Product Strategy & Roadmap: Define and execute the product roadmap for the digital content marketplace, focusing on user experience improvements and seamless vendor integrations.- User Experience Optimization: Identify pain points in the purchasing journey and collaborate with design & engineering to enhance checkout flows, discovery, and overall usability.
- Vendor Integrations: Lead the onboarding and integration of new digital content providers, ensuring smooth API connectivity, reliability, and compliance with platform standards.
- Tech Collaboration: Work closely with the engineering team to define technical requirements, troubleshoot integration issues, and optimize backend processes for real-time content delivery.
- Performance Monitoring: Track key metrics such as conversion rates, transaction success rates, and user engagement, leveraging data-driven insights to drive product improvements.
- Cross-Functional Coordination: Partner with marketing, operations, and customer support teams to improve product adoption, resolve user issues, and refine platform 2-4 years of product management experience in a tech-driven environment, preferably within digital marketplaces or content platforms.
- Strong technical background with an understanding of APIs, system integrations, and backend workflows-comfortable leading discussions with engineers.
- Experience in improving e-commerce or digital transaction experiences, optimizing user flows, and reducing friction in digital purchases.
- Analytical mindset with proficiency in using data tools (SQL, Google Analytics, Superset etc.) to drive decisions.
- Ability to manage multiple stakeholders, including external vendors, internal teams, and leadership, ensuring smooth execution of product initiatives.
- Experience with third-party integrations and working with external partners for digital content distribution is a plus. (ref:iimjobs.com)
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