Zenwork - Governance/Risk & Compliance Manager

stands at the forefront of cloud/API-based Tax Automation and Governance, Risk Compliance (GRC) technology, pioneering the future of Tax Tech and GRC Automation.Our comprehensive suite of top-tier AI-SaaS solutions serve a vast clientele of over 500,000, providing effortless tax automation through our APIs for major enterprises.In terms of numbers, during the tax year 2022, we have reported over $413 Billion to the Internal Revenue Service, spanning over 30 million transactions for some of the globe's leading and most forward-thinking firms.As a rapidly expanding digital compliance AI-SaaS Product company, Zenwork boasts a customer base that spans all sizes, partnering with industry giants like Intuit, Bill.com, Xero, and Sage Intacct.Recognized as one of the fastest-growing companies in the U.S. by Inc magazine and a consecutive Accountex award recipient, Zenwork has garnered significant acclaim.Backed by Spectrum Equity Partners, Zenwork has successfully raised over $163M in funding, maintaining profitability as a late-stage entity with operations in both the U.S. and India.Role are seeking a Governance, Risk & Compliance (GRC) Manager to drive Zenworks compliance programs, manage external certifications (SOC, ISO), support customer assurance processes, and ensure organization-wide security governance.The ideal candidate will have a strong background in audits, policy management, risk assessment, and fraud risk in payment products.What Youll & Certification Lead SOC 2, ISO 27001, and other relevant audits.- Coordinate with external auditors, regulators, and certification bodies.- Maintain compliance documentation and evidence.Customer & Regulatory Respond to customer security questionnaires and due diligence requests.- Review and support Data Protection Agreements (DPAs).- Ensure ongoing compliance with data protection and privacy regulations.Governance & Policy Develop, update, and enforce information security and compliance policies.- Drive company-wide security awareness and compliance training programs.- Monitor adherence to internal controls and compliance frameworks.Risk & Fraud Management- Conduct risk assessments across business units and products.- Identify and mitigate fraud risks in Zenworks Payments product.- Apply AI/ML-driven techniques for fraud detection, anomaly identification, and transaction monitoring.- Align risk management practices with frameworks (ISO 27005, NIST, etc.).AI & Automation in GRC- Evaluate and implement AI-based tools for compliance monitoring, document reviews, and reporting.- Leverage AI to automate repetitive compliance tasks (e.g., customer questionnaires, policy reviews).- Drive innovation in security operations through intelligent automation.Collaboration & Stakeholder Work closely with Product, Engineering, Legal, and Operations teams.- Act as a bridge between internal stakeholders and external auditors/customers.- Provide regular compliance and risk reporting to leadership.Qualifications & Bachelors degree in commerce (B.Com), Information Security, or related field.- Professional qualifications such as CPA, CISA, CISM, or CRISC are highly valued.- Masters degree in information security, Risk Management, or MBA (preferred).Certifications CISA (Certified Information Systems Auditor).- CISM (Certified Information Security Manager) or CRISC (Certified in Risk and Information Systems 5-7 years in information security, risk, compliance, or audit roles.- Strong experience with SOC 2, ISO 27001, and regulatory compliance.- Exposure to fraud risk management in payments/fintech (preferred).- Proven track record of policy drafting, training, and compliance program Strong knowledge of security and compliance frameworks (ISO, NIST, SOC).- Excellent communication skills to handle customer and auditor interactions.- Analytical mindset with the ability to identify and mitigate risks.- Project management and cross-functional collaboration capabilities.Why Join Opportunity to build and mature GRC practices in a fast-growing compliance tech company.- Work on impactful products that enable organizations to remain secure and compliant.- Collaborate with a passionate team that values innovation, integrity, and trust.- Competitive compensation, benefits, and professional development support. (ref:iimjobs.com)