AM-AP-T&E

Ready to shape the future of work? 
At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges. 

If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that’s shaping the future, this is your moment. 

Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.

Inviting applications for the role of Assistant Manager, AP - T&E processing. In this role, you are expected to lead a team size of ~15 people and work closely with the Customer in existing technical and domain specialists and bring value through well-adapted sales pursuit and solution leadership skills. 
Responsibilities
• Perform process transactions involving data entry/data capture according to defined methods, procedures, and standard delivery solutions and deliver operational excellence
• Ensure all month end activities are completed within agreed time and of the highest quality and ensure metrics are met as per agreed KPIs / SLAs targets as applicable
• Align team goals and targets with that of the Customer
• Be the primary point of contact for all the level 2 travel & expense query
• Work with Clients to drive the activities efficiently and accurately
• Guide the teams on Standard methodologies in the area of T&E
• Should build, run and handle the governance around customer and Genpact communication enabling better visibility, transparency and partnership within the relationship
• Responsible to establish and monitor the quality standards process metrics and methodologies. Work with the team to strategize quality initiatives and identify continuous improvement projects and setup plans for execution
• Setting up and monitoring critical metrics, control indicators, measurement systems to ensure the smooth and successful service delivery of operational, business processes
• Ensure client satisfaction and successful external & internal audits
Qualifications we seek in you
Minimum qualification
• B.Com / MBA Finance 
• Proven experience
Preferred skill set
• Significant Experience in balancing Travel and Entertainment process is helpful
• Excellent written & verbal communication skills
• Ability to communicate clearly at all levels within the organization.
• Ability to balance varied volumes of workloads and meet targets on time
Why join Genpact? 
• Be a transformation leader – Work at the cutting edge of AI, automation, and digital innovation
• Make an impact – Drive change for global enterprises and solve business challenges that matter 
• Accelerate your career — Get hands-on experience, mentorship, and continuous learning opportunities
• Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
• Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up. 
Let’s build tomorrow together.