IT Business Analyst

4 weeks ago

Goa, India 91HR Full time

Job Title : Business Analyst/Sr. Business Analyst.

Reporting to : Lead Business Analyst.

Role Summary :

The Business Analyst (BA) acts as the bridge between business stakeholders, product managers, and the software development team. They gather, document, and translate business requirements into functional specifications, ensuring that the software solution meets both technical feasibility and business objectives.

Experience : 3+ years.

Duties and Responsibilities :

Requirements Gathering & Analysis :

- Engage with stakeholders to understand business needs, processes, and challenges.

- Conduct workshops, interviews, and surveys to elicit requirements.

- Analyse existing systems, workflows, and data to identify changes to meet new Business needs and improvement opportunities.

- Collaborate with the technical team to design solutions for client requirements.

Documentation & Specification :

- Prepare detailed Business Requirements Documents (BRD), Functional Specifications, and User Stories.

- Create process flows, wireframes, and mock-ups to communicate requirements clearly.

- Maintain a requirements traceability matrix to track progress and changes.

Collaboration & Communication :

- Work closely with Product Managers to prioritise features and define the product roadmap.

- Collaborate with UI/UX designers to ensure user-friendly interfaces.

- Liaise with development and QA teams to clarify requirements and resolve queries.

Project Support :

- Participate in Agile/Scrum ceremonies.

- Support testing activities by reviewing test cases and validating against requirements.

- Assist in UAT (User Acceptance Testing) and gather feedback for refinements.

- Demo functionality to internal and external stakeholders as and when requested.

Continuous Improvement :

- Analyse post-implementation results to measure success against objectives.

- Recommend process optimisations and product enhancements.

- Stay updated on industry trends, tools, and best practices in software product development.

Required Skills & Qualifications :

- Bachelors degree in Computer Science, Information Technology, Business Management, or related field.

- 2 to 5 years of experience as a Business Analyst in software development with proven experience interacting directly with end users customer facing role.

- Strong understanding of SDLC and Agile/Scrum methodologies.

- Proficiency in requirements gathering tools (Jira, Confluence, or similar).

- Ability to create wireframes and mock-ups.

- Strong communication, documentation, analytical skills and interpersonal skills.

- International Travel Industry Domain Knowledge with work experience is preferable.

- Desire and willingness to travel to client-site as required.

Preferred Skills :

- Domain knowledge in Travel Industry.

- Basic understanding of APIs, databases, and system integrations.

- Experience with data analysis tools (Excel, SQL, Power BI).

KPIs (Key Performance Indicators) :

- Clarity and completeness of requirement documentation.

- Reduction in requirement-related rework during development.

- On-time delivery of requirement artefacts aligned with delivery timelines.

(ref:hirist.tech)

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