Technical Business Analyst

2 days ago

Goa, India Cidroy Technologies LLP Full time ₹ 9,00,000 - ₹ 12,00,000 per year

Technical Business Analyst

Position: Business Analyst (Techno-Functional ERP / Odoo / SAP)

Experience Level: **5+ years

Location: Hybrid (3 months in Goa office, 9 months remote)

Working Hours: 4 PM IST to 1 AM IST

Please fill out the Google Form -

Key Requirements

1. Timezone Overlap

  • US time zone alignment, operating from 4 PM IST to 1 AM IST to support client-facing sessions and requirement workshops.

2. Communication Skills

  • Fluent English (spoken and written) – must be exceptional, with the ability to lead client discussions independently.
  • Skilled in requirement elicitation, documentation, and validation.

3. Experience & Domain Knowledge

  • 5+ years of Business Analyst experience in ERP implementations.
  • Strong background in Manufacturing, Retail, and eCommerce domains.
  • Capable of translating client business processes into structured documentation (BRD, FRD, SRS, User Stories, Use Cases).
  • Experience working with global delivery teams and agile practices.

4. Technical Skills (Techno BA)

  • Strong knowledge of ERP features: Inventory, Order Management, Accounting basics, Manufacturing flows.
  • Hands-on experience with Odoo or SAP preferred, but not mandatory.
  • Ability to perform fit-gap analysis and scope system capabilities vs. client needs.
  • Skilled at preparing process maps, data flow diagrams, workflow diagrams, and technical specifications.
  • Familiarity with integrations for Shopify, ShipStation, QuickBooks, etc.

Responsibilities

  • Lead and document client workshops, capturing detailed functional and technical requirements.
  • Prepare and manage client-facing deliverables, including agendas, FRDs, BRDs, SRS, process maps, and workflow diagrams.
  • Ensure all requirements are captured with clarity, minimizing misinterpretation and rework.
  • Collaborate closely with Account Executives to align on communication style and relationship handling.
  • Act as the bridge between business and technical teams, ensuring requirements are converted into actionable solutions.

Why Work With Us

  • Global Exposure: Collaborate with clients across the US and international markets.
  • Impactful Role: Bridge business and technology in ERP implementations.
  • Hybrid Flexibility: 3 months in Goa office, rest remote.
  • Career Growth: Deepen ERP and domain expertise in Manufacturing, Retail, and eCommerce.

Job Type: Full-time

Application Question(s):

  • Only candidates who have filled out the Google Form mentioned in the job description will be considered. If you haven't done so yet, please complete it.

Work Location: In person

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