Technical Lead
4 weeks ago
Role SummaryWe are seeking a highly skilled Salesforce Service Cloud Technical Lead to join our Noida team. The ideal candidate will have strong hands-on experience in Salesforce Service Cloud implementations, development and configuration. This role is responsible for building, and delivering Salesforce Service Cloud solutions, guiding developers and admins, and ensuring high-quality implementations that align with business needs. The ideal candidate will bring deep technical knowledge of Salesforce Service Cloud, experience with integrations and hands-on configuration.Key ResponsibilitiesSolution Implementation & Configuration- Lead the configuration, and deployment of Salesforce Service Cloud solutions. - Implement features such as Case Management, Knowledge Base, Omni-Channel, CTI integrations, and Service Console. - Configure Service Cloud elements including queues, assignment/escalation rules, workflows, email templates, and automation. - Ensure adherence to Salesforce best practices, security standards, and compliance guidelines.Administration & Platform Management- Oversee daily Salesforce administration tasks including user management, profiles, roles, permissions, and data access. - Manage sandbox refreshes, deployments, and release management using DevOps practices. - Monitor platform health, perform maintenance, and optimize performance.Technical Team Collaboration- Collaborate with cross-functional teams (business, QA, integration) to drive project delivery. - Integrate Salesforce with external systems (ERP, telephony, middleware, etc.) as required. - Support ongoing maintenance, upgrades, and performance tuning.Required Skills & Qualifications- 8–10 years of IT experience with 5+ years in Salesforce CRM, particularly Service Cloud. - Hands-on experience in Salesforce Service Cloud features: Case Management, Knowledge Management, Omni-Channel, CTI, and Service Console. - Strong experience in Salesforce Lightning, Apex, Visualforce, Lightning Components, SOQL, REST/SOAP APIs. - Solid understanding of Salesforce security model, sharing rules, roles, profiles, and permission sets. - Experience in integrations using MuleSoft, REST/SOAP APIs, or third-party applications. - Excellent communication, stakeholder management, and problem-solving skills.Preferred Certifications- Salesforce Certified Service Cloud Consultant - Salesforce Platform Developer I/II - Salesforce Administrator / Advanced Administrator
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Technical Lead
2 weeks ago
New Delhi, India PharmEasy Full timeRole - Technical Lead Location - Benguluru, Karnataka.Joins us at PharmEasy: Launched in 2015, PharmEasy is a consumer healthcare “super app.” Started with the sole purpose of making healthcare accessible and affordable to all, PharmEasy today is India's leading and most trusted online healthcare aggregator in the country. We provide on-demand,...
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Technical Lead
4 weeks ago
New Delhi, India Cogitate Full timePosition SummaryWe are seeking a Technical Lead to oversee the end-to-end development and delivery of our cloud-based Property & Casualty Claims Management System . This role requires a hands-on technical expert who is equally comfortable with architecture and coding as they are with leading a team. The ideal candidate brings deep expertise in modern...
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Technical Lead
3 weeks ago
New Delhi, India DevsTree IT Services Pvt. Ltd. Full timeJob Title: Tech Lead Experience Required: 7–10 Years Location: AhmedabadAbout the Role: We are looking for a highly skilled and motivated Tech Leadto guide our development teams across diverse technologies. The ideal candidate will have strong technical expertise, leadership qualities, and the ability to architect scalable solutions. As a Tech Lead, you...
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Technical Lead
2 weeks ago
New Delhi, India PharmEasy Full timeRole - Technical LeadLocation - Benguluru, Karnataka.Joins us at PharmEasy:Launched in 2015, PharmEasy is a consumer healthcare “super app.” Started with the sole purpose of making healthcare accessible and affordable to all, PharmEasy today is India's leading and most trusted online healthcare aggregator in the country.We provide on-demand,...
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Technical Lead
2 weeks ago
New Delhi, India Recro Full timeDesignation - Tech Lead (Manager)Key ResponsibilitiesRole Summary:We are seeking a highly skilled Tech Lead with comprehensive experience deploying and managing Quantexa software solutions on cloud platforms. The ideal candidate will provide technical leadership, oversee project execution, and ensure successful configuration and deployment of Quantexa in...
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Technical Lead
2 weeks ago
New Delhi, India Recro Full timeDesignation - Tech Lead (Manager)Key Responsibilities Role Summary: We are seeking a highly skilled Tech Lead with comprehensive experience deploying and managing Quantexa software solutions on cloud platforms. The ideal candidate will provide technical leadership, oversee project execution, and ensure successful configuration and deployment of Quantexa in...
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Technical Lead
4 weeks ago
New Delhi, India Scrumconnect Consulting Full timeAbout Us At Scrumconnect Consulting, we work with clients to deliver high-quality digital solutions using agile methodologies. We pride ourselves on building strong, collaborative teams and leveraging cutting-edge technology to solve complex business challenges.Position: Technical Lead We are seeking an experiencedTechnical Leadto join our growing team. The...
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Technical Lead
3 weeks ago
New Delhi, India Queberry Full timeCompany : QueberryQueberry is a cutting-edge technology company offering queue management, self-service kiosk, digital signage, and customer experience solutions to enterprises across sectors. Our platforms are deployed in high-traffic environments such as banks, hospitals, retail outlets, and government service centers.Why Join Queberry- Be part of an...
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Technical Lead
3 weeks ago
New Delhi, India Metadome.ai Full timeAbout Metadome.ai:Metadome.ai offers a range of 3D, AR, VR, and AI solutions designed to enable brands of all sizes. From online 3D product configurators, and virtual showrooms, to personalised product recommendations, virtual try-ons, facial recognition, virtual reality, and augmented reality experiences, we help sales teams take their customer journeys to...
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Technical Lead
3 weeks ago
New Delhi, India Metadome.ai Full timeAbout Metadome.ai: Metadome.ai offers a range of 3D, AR, VR, and AI solutions designed to enable brands of all sizes. From online 3D product configurators, and virtual showrooms, to personalised product recommendations, virtual try-ons, facial recognition, virtual reality, and augmented reality experiences, we help sales teams take their customer journeys to...
