Cybage Software

1 week ago

Pune, India Cybage Software Pvt. Ltd Full time

About Cybage Software :

Cybage Software is a global IT services and consulting company that focuses on delivering end-to-end solutions to clients across various industries. With a commitment to quality, innovation, and customer satisfaction, Cybage is a leading player in the digital transformation landscape, delivering cutting-edge solutions in Travel and Hospitality, Healthcare, Retail, and other verticals.

Job Overview :

We are seeking a skilled Business Analyst with 6+ years of industry experience in the Travel and Hospitality domain to join our team. The ideal candidate will possess excellent technical writing skills, experience in visual communication through diagrams, proficiency in SQL, and a proven ability to solve complex problems in a full-stack environment.


The BA will work closely with internal teams, stakeholders, and clients to deliver high-quality, actionable business solutions while ensuring alignment with business objectives.

Required Skills & Qualifications :

- 6+ years of experience as a Business Analyst in the Travel and Hospitality domain, with a strong understanding of the industry-specific challenges and solutions.

- Excellent Technical Writing Skills : Ability to prepare clear, comprehensive, and well-structured documentation, including functional requirements, user stories, technical specifications, and process flows.

- Proficiency in Diagramming : Experience in creating user flow diagrams, data flow diagrams, system architecture diagrams, and other visual representations to communicate technical concepts effectively.

- Intermediate SQL Skills : Ability to write complex SQL queries for data extraction, troubleshooting, and analysis. Experience working with relational databases and understanding of data structures.

- Problem-Solving Experience in Full-Stack Environments : Practical experience in identifying and resolving issues within both frontend and backend environments, utilizing logs and database queries to diagnose problems.

- Strong Analytical & Communication Skills : Excellent analytical skills to assess business needs, identify gaps, and recommend solutions. Strong verbal and written communication skills to interact with both technical and non-technical stakeholders.

- Experience in Travel and Hospitality Systems : Familiarity with industry-specific systems like Reservation Systems (GDS), CRM, booking engines, payment gateways, loyalty programs, etc.

(ref:hirist.tech)

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