Splunk Admin

2 days ago


New Delhi, India Themesoft Inc. Full time

Role: Splunk Admin Exp: 3 yrs – 8 yrs Level: A & SA Location Preference: Hyderabad Notice Period: Immediate Joiners or short notice of 15-20 days maxRole Requirements Splunk Proficiency -Proficient in Splunk's architecture, query language, and best practices, including monitoring, troubleshooting, and maintaining systems. Ability to identify and resolve issues, analyse complex problems, and understand system behaviour at scale. Orchestration Tools -Puppet (preferred), or similar automation tools Cloud & Operating system -AWS & Linux/Windows Incident Handling -Assist in root cause analysis and change-related escalations Process & Runbook Usage -Must follow documented change processes and control gates strictly Communication –Good English verbal and written proficiency Support Model –24x7 Documentation -Update runbooks with rollback/validation steps; maintain versioned historiesExperience - 3–6 years in Splunk administration, engineering, or support ServiceNow workflows Splunk Search, Dashboards, ITSI (optional), troubleshooting, and maintaining systems Familiar with working in a compliance-driven engagement modelKey Responsibilities: Execute change requests as per Splunk TechOps runbooks and compliance standards. Use ServiceNow workflows and IA tickets for tracking and executing changes. Review and validate proposed Splunk configuration changes before implementation. Develop and maintain Splunk runbooks. Follow second-person review protocols and maintain documentation per guidelines. Provide ad hoc reporting and support customer escalations or incident investigations. Update and maintain supplier engineering runbooks with clear rollback instructions. Track KPIs and SLAs including successful execution rates of approved changes. Execute production-grade changes via ServiceNowPreferred Certifications Splunk Core Certified Admin / Power User ITIL Foundation (for change process understanding) Puppet/Ansible certification (desirable)


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