splunk ITSI Admin

3 weeks ago

New Delhi, India Tata Consultancy Services Full time

TCS is Hiring Job Title: Splunk ITSI AdminExperience: 5 to 10 YearsLocation: Chennai, Hyderabad, Pan IndiaJob Description:- Administer and maintain the Splunk ITSI environment, including configuration, tuning, and upgrades. - Develop and implement ITSI service models, KPIs, and glass tables to monitor the health of key IT services. - Migrate existing dashboard and alerting monitoring capabilities in Enterprise Splunk to ITSI - Collaborate with IT teams to design and implement dashboards, alerts, and reports that provide real-time insights into service performance and availability. - Enable auto-ticketing into helix ticketing platform using NEAP - Troubleshoot and resolve issues related to Splunk ITSI and associated integrations. - Implement best practices for data ingestion, indexing, and storage to ensure optimal performance. - Monitor system performance, capacity, and security, and take proactive measures to address potential issues. - Provide training and support to end-users on how to effectively use Splunk ITSI. - Stay up-to-date with the latest Splunk features and best practices, and recommend improvements to our Splunk environment. - Strong experience in implementing service monitoring for complex systems using Splunk ITSI with at least 1 year experience - Proven experience as a Splunk Administrator (5+ Years) with a focus on ITSI. - Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent experience). - Strong understanding of Splunk architecture, data ingestion, and indexing. - Experience with IT Service Intelligence (ITSI) modules, including creating and managing service models, KPIs, and glass tables. - Proficiency in scripting languages (e.g., Python, Bash) for automation and integration tasks. - Familiarity with IT infrastructure and operations, including servers, networks, and applications.Certification:- Splunk Certified Admin or Splunk Certified ITSI Specialist certification. - Experience in a large enterprise environment. - Familiarity with Helix or other IT service management frameworks.

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