SQL Customer Engineer

6 days ago

New Delhi, India Penta Consulting Full time

We are seeking a highly skilled and proactive SQL Server Customer Engineer with deep expertise in SQL Server Core/Engine and a strong understanding of related data technologies. The ideal candidate will be capable of handling complex reactive scenarios, driving technical resolutions, and collaborating effectively with stakeholders and cross-functional teams.Key Responsibilities:SQL Server Expertise:- Demonstrate strong knowledge of SQL Server Core/Engine including concepts, architecture, performance tuning, high availability (Failover Clustering, Availability Groups), security, maintenance, and upgrade/migration strategies. - Stay current with the evolution of SQL Server and its enhancements across versions. - Apply hands-on experience in SQL Server setup, patching, and operational troubleshooting.Data Platform Skills:- Possess breadth of experience across related technologies including Power BI, SSRS, SSIS, SSAS, and Azure Data Services.Reactive Scenario Management:- Lead troubleshooting efforts for performance issues, high availability configurations, migrations, and security incidents. - Develop and execute clear action plans, ensuring timely resolution and follow-up to closure. - Provide SQL Server administration and operational support in reactive situations.Stakeholder Engagement:- Communicate effectively with business stakeholders, application owners, and technical teams. - Handle escalations with professionalism and technical leadership.Collaboration & Delivery:- Work closely with internal and external team members to ensure seamless delivery. - Be ready to contribute immediately without dependency on ramp-up or training.Work Schedule & Availability:- Willingness to work in shifts aligned with client operating hours (excluding night shifts). - Maintain availability during allocated 8-hour weekday slots; occasional weekend work may be required based on client needs. - Be physically present onsite as required for delivery and client engagement.Professionalism & Growth:- Demonstrate punctuality and reliability in client interactions. - Show commitment to continuous learning through accreditations and certifications as suggested.

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