Process Associate

4 days ago


New Delhi, India Career Comfort Full time

Customer Support Executive – NIGHT SHIFT (Inbound Voice)Location Salt Lake, Sector V, Kolkata (On-site with free cab drop service)Shift & ScheduleNight Shift aligned with U.S. time zones Days Off: Fixed weekends – Saturday & Sunday Schedule: Monday to Friday workweekAbout the Role Handle inbound voice calls from U.S. Healthcare service/customers—no sales, no targets. Resolve queries professionally and accurately, ensuring timely issue resolution. Listen actively, empathize, and provide clear, personalized support.RequirementsStrong communication skills in English (verbal & written), preferably US accent-neutral. Minimum 12th pass; graduation or diploma is a plus. Comfortable working night shifts in U.S. time zones. Preferred: Fresher/Prior experienced, All are welcome.Compensation & BenefitsIn-hand Salary: ₹15,000–₹19,000 per month Travel Allowance + Subsidized Meals Free Cab Drop after night shift Attendance Bonus: ₹1,000 per month Annual Performance Bonus: Up to ₹15,000 PF & ESI coverageInterested candidates are encouraged to apply immediately:Call or WhatsApp: HR Syeda at 939197174


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