Internship - Social Media Operations/ORM

4 weeks ago


Ajmer, India Adverb Inc. Full time

2-6 Month Internship based in our office in Bengaluru / Apply Now if interested


Responsibilities


1. Building credibility for the brand by responding to audience queries and

grievances across digital platforms - reviewing user comments, suggestions,

feedback and complaints

2. Maintaining adherence to our committed response times and making the user

journey with us worthwhile

3. Coordinate with the concerned teams to get the queries and grievances

resolved, while proactively keeping the stakeholders informed about the status of

the problem

4. Maintaining a strong and consistent presence on review and rating platforms

5. Prepare regular reports on the brand online reputation, summarizing key metrics, trends and the impact of ORM initiatives.

6. Analyze and interpret data from Meta Business Suite & Locobuzz to give meaningful insights


Requirements 


1. Familiarity and compatibility with social media

2. Excellent communication skills (Written and verbal)

3. Any graduate with Digital marketing certification is a plus point

4. Experience/Interest in relevant field - helpful

5. Must have technical skills – MS Office/Google Slides – Word, Excel, PowerPoint

6. Skills good to have - Social listening, ORM tools (Locobuzz, Meta Business Suite)


What’s in store? 


1. Exciting workplace culture

2. Scope to learn different areas of digital marketing


You may please share your resume with a cover e-mail to philip@adverb.in


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