Internship - Social Media Operations/ORM
4 weeks ago
2-6 Month Internship based in our office in Bengaluru / Apply Now if interested
Responsibilities
1. Building credibility for the brand by responding to audience queries and
grievances across digital platforms - reviewing user comments, suggestions,
feedback and complaints
2. Maintaining adherence to our committed response times and making the user
journey with us worthwhile
3. Coordinate with the concerned teams to get the queries and grievances
resolved, while proactively keeping the stakeholders informed about the status of
the problem
4. Maintaining a strong and consistent presence on review and rating platforms
5. Prepare regular reports on the brand online reputation, summarizing key metrics, trends and the impact of ORM initiatives.
6. Analyze and interpret data from Meta Business Suite & Locobuzz to give meaningful insights
Requirements
1. Familiarity and compatibility with social media
2. Excellent communication skills (Written and verbal)
3. Any graduate with Digital marketing certification is a plus point
4. Experience/Interest in relevant field - helpful
5. Must have technical skills – MS Office/Google Slides – Word, Excel, PowerPoint
6. Skills good to have - Social listening, ORM tools (Locobuzz, Meta Business Suite)
What’s in store?
1. Exciting workplace culture
2. Scope to learn different areas of digital marketing
You may please share your resume with a cover e-mail to philip@adverb.in
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