Food Service Worker

Job role: Cafe manager/assistant manager/executive (Hotels/Restaurants)Location: South IndiaDepartment: F&B operationsJob experience: 2-5 yearsJob briefThe Cafe manager/asst. manager/executive shall be responsible for managing & overseeing the daily food & beverage (F&B) operations, timely food preparation, servicing and cleanliness, ensuring seamless experience for guests visiting the restaurant/cafes at the hotel/hostel. He/she shall also be responsible for purchasing/procurement, inventory management, accounting, people management, etc. to meet business goals as per company standards.Key responsibilities- Understanding of the hospitality/hotel/restaurant/QSR industry - Coordinating daily F&B operations to ensure efficiency and productivity - Delivering superior food and beverage service, responding promptly to customer complaints to maximize satisfaction and maintaining positive feedbacks - Managing both front of the house and back of the house restaurant operations, scheduling work shifts and ensuring compliance with sanitation and safety regulations - Regularly reviewing product quality and building/researching for new F&B vendors - Projecting future needs for F&B goods, kitchen utensils and cleaning products to facilitate smooth operations - Optimising operational costs, identifying measures to reduce waste and creating detailed reports on revenues and expenses - Promoting the brand in the local community through promotions, live events, etc. to reach a broader audience - Training new and current employees on proper customer service practices - Ensuring timely repairs & maintenances, deep cleaning, stock keeping, etc. - Managing inventory, stock, storage, etc.Qualifications- Hospitality graduate/post-graduate or diploma in hospitality - Min. 2 years of experience in a hotel, hostel, guest house, restaurant, cafes, QSR, etc. - Extensive operational knowledge of F&B operations - Outstanding communication, interpersonal & time-management skills - Flexible to relocate anywhere in southern India - High attention to detail