Sr Voice coach/Communication Trainer
4 weeks ago
Roles and responsibilities:- Conduct Transactional audits as per control plan to meet targeted accuracy and timeliness - Provide Feedback and suggestions for improvement - Publish Dashboards at defined intervals - Publish compliance dashboards as per plan - Flexibility and Availability for any ad-hoc business requirement - Ensure Confidentiality, Availability and Integrity of Data - Provide Feedback and suggestions for improvement - GAP Analysis & Controls - Continuous Focus and Drive to meet and exceed department SLAs - Conduct New Hire training and Refresher training based on TNA - Conduct V&A interviews for the processKey Deliverables:- Proficient computer skills, Microsoft Office Suite (Word, PowerPoint, Outlook, and Excel), and instructional software - Ability to train on sounds (IPA), grammar and soft skills - Excellent verbal and written communication skills - Should have good knowledge of audit and evaluation function - Should have good understanding capabilities to improve customer experience - Ready to work in Shift timing as per process requirement - Knowledge of usage of MS Office - Must be fluent in English languageWork Experience- Minimum 3 years’ previous experience as a communication trainer, voice coach or related positionLanguage & Communication- Develop a schedule to assess training needs - Ability to train on sounds (IPA), grammar and soft skills - Excellent verbal and written communication skillsPreferred Competencies: We are looking for a dynamic Voice coach who will conduct communication training for New Hire Training Batches.
-
New Delhi, India Top MNC Full timeWe are hiring for TOP MNC for Communication Trainer/Voice and Accent Trainer role.Job Location: Bangalore, Mumbai & Gurugram.Job Type: Permanent.Job - Communication Coach/Voice and Accent Trainer.Years of experience & Salary:3 Years - 6 Years: 10LPA Fixed + Variables. (Bangalore & Gurugram)6 Years- 13 Years: 13LPA Fixed + Variables. (Bangalore &...
-
New Delhi, India Top MNC Full timeWe are hiring for TOP MNC for Communication Trainer/Voice and Accent Trainer role.Job Location: Bangalore, Mumbai & Gurugram. Job Type: Permanent. Job - Communication Coach/Voice and Accent Trainer.Years of experience & Salary: 3 Years - 6 Years: 10LPA Fixed + Variables. (Bangalore & Gurugram) 6 Years- 13 Years: 13LPA Fixed + Variables. (Bangalore &...
-
Voice and Accent Trainer
5 days ago
New Delhi, India Mergeninfotech Full timejob Title: Voice and Accent Trainer Location: Koramangala, Bangalore Shift: Night Shift (US Timings) Experience: Minimum 2 Years in Voice & Accent Training Employment Type: Full-timeJob Summary We are looking for an experienced and passionate Voice and Accent Trainer to join our training team. The ideal candidate will be responsible for improving the voice,...
-
Voice & Accent Trainer
4 days ago
New Delhi, India Pathfinder Business Analysis (P) Ltd Full timeCompany DescriptionPathfinder Business Analysis, established in 2008, is a globally recognized firm offering IT & ITES solutions, business consultancy, and services. Starting with a small team of highly qualified professionals, Pathfinder has grown to a workforce of around 500 employees. The firm is dedicated to helping clients gain a competitive advantage...
-
Soft Skill/ Communication trainer
4 weeks ago
New Delhi, India TP Full timeJob Description:Training & Development Delivery work focuses on delivering/providing training for the general workforce and targeted functional/technical areas including:Train new Customer Service Executives in the area of Voice and Accent Neutralization, Customer Service Skills and Cultural Sensitization Conducting regular refresher sessions to improve or...
-
VNA Trainer//Communication Trainer
4 weeks ago
New Delhi, India Hiresquad Resources Full timeUrgent Openings in Bangalore Leading BPO VNA Trainer//Soft Skills Trainer//Communication Trainer Require Excellent Communication Skills CTC UPTO 8LPA based on Last CTC Shifts 24*7 Require minimum 6 months Experience as VNA Trainer/Communication TrainerRole and Key Responsibilities:• Partner with Front Line Recruitment Teams to evaluate the quality of new...
-
VNA Trainer//Communication Trainer//BPO
4 weeks ago
New Delhi, India Hiresquad Resources Full timeUrgent Openings in ChennaiLooking for Immediate joinersLeading BPOVNA Trainer//Soft Skills Trainer//Communication TrainerRequire Excellent Communication SkillsCTC UPTO 7.5LPA based on Last CTCShifts 24*7Require minimum 6 months Experience as VNA Trainer/Communication TrainerRole and Key Responsibilities:• Partner with Front Line Recruitment Teams to...
-
Voice & Accent Trainer
2 days ago
New Town, Kolkata, West Bengal, India PayGeek Soft Solutions Pvt. Ltd. Full timeUrgently Looking For Voice & Accent Trainer Location: Kolkata (New Town) Shift: Night Shift **Salary**: Upto 30k **Job Description**: We are seeking an experienced Voice & Accent Trainer to join our team, supporting an international process. Key Responsibilities: - Design and deliver comprehensive Voice & Accent training programs for employees in an...
-
Voice and Accent Trainer
2 weeks ago
New Delhi, India EXL Full timeCEF/CELTA The job also includes recommending updates to the training curriculum, gathering TNI; suggesting module changes/ updates and evaluating the effectiveness of the training programs. The primary interaction would include coaching and mentoring the associates, new trainers, calibration and periodic reporting of all the above to the Operations owner...
-
Voice and Accent Trainer
7 days ago
New Delhi, India EXL Full timeCEF/CELTAThe job also includes recommending updates to the training curriculum, gathering TNI; suggesting module changes/ updates and evaluating the effectiveness of the training programs. The primary interaction would include coaching and mentoring the associates, new trainers, calibration and periodic reporting of all the above to the Operations owner...
