Sr Voice coach/Communication Trainer

2 days ago

New Delhi, India Tech Mahindra Full time

Roles and responsibilities:- Conduct Transactional audits as per control plan to meet targeted accuracy and timeliness - Provide Feedback and suggestions for improvement - Publish Dashboards at defined intervals - Publish compliance dashboards as per plan - Flexibility and Availability for any ad-hoc business requirement - Ensure Confidentiality, Availability and Integrity of Data - Provide Feedback and suggestions for improvement - GAP Analysis & Controls - Continuous Focus and Drive to meet and exceed department SLAs - Conduct New Hire training and Refresher training based on TNA - Conduct V&A interviews for the processKey Deliverables:- Proficient computer skills, Microsoft Office Suite (Word, PowerPoint, Outlook, and Excel), and instructional software - Ability to train on sounds (IPA), grammar and soft skills - Excellent verbal and written communication skills - Should have good knowledge of audit and evaluation function - Should have good understanding capabilities to improve customer experience - Ready to work in Shift timing as per process requirement - Knowledge of usage of MS Office - Must be fluent in English languageWork Experience- Minimum 3 years’ previous experience as a communication trainer, voice coach or related positionLanguage & Communication- Develop a schedule to assess training needs - Ability to train on sounds (IPA), grammar and soft skills - Excellent verbal and written communication skillsPreferred Competencies: We are looking for a dynamic Voice coach who will conduct communication training for New Hire Training Batches.

  • Soft Skill/ Communication trainer

    10 hours ago

    New Delhi, India TP Full time

    Job Description:Training & Development Delivery work focuses on delivering/providing training for the general workforce and targeted functional/technical areas including:Train new Customer Service Executives in the area of Voice and Accent Neutralization, Customer Service Skills and Cultural Sensitization Conducting regular refresher sessions to improve or...

  • Communication Coach

    1 week ago

    New Delhi, India Breakfree Consulting (I) Pvt Ltd Full time

    Role Description This is a full-time on-site role for a Communication Coach located in Bengaluru. The Communication Coach will be responsible for coaching individuals on call handling skills and enhancing customer service skills.Daily tasks include conducting workshops, providing one-on-one coaching, and supporting agents in improving their communication...

  • VNA Trainer//Communication Trainer//BPO

    10 hours ago

    New Delhi, India Hiresquad Resources Full time

    Urgent Openings in ChennaiLooking for Immediate joinersLeading BPOVNA Trainer//Soft Skills Trainer//Communication TrainerRequire Excellent Communication SkillsCTC UPTO 7.5LPA based on Last CTCShifts 24*7Require minimum 6 months Experience as VNA Trainer/Communication TrainerRole and Key Responsibilities:• Partner with Front Line Recruitment Teams to...

  • Communication Coach

    2 weeks ago

    Delhi, Ghaziabad, NCR, Noida, India Demandlane Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Position Title: Communications TrainerDepartment: Training and DevelopmentLocation: NoidaWorking time : 7pm - 4am (5 Days working)Employment Type: Full-TimeAbout Us:DemandX is a vertically integrated case acquisition solution for law firms. We combine marketing, technology and intake to generate cases at scaleJob Summary: The Voice and Accent Trainer will be...

  • Voice & Accent Trainer

    3 days ago

    New Town, Kolkata, West Bengal, India PayGeek Soft Solutions Pvt. Ltd. Full time

    Urgently Looking For Voice & Accent Trainer Location: Kolkata (New Town) Shift: Night Shift **Salary**: Upto 30k **Job Description**: We are seeking an experienced Voice & Accent Trainer to join our team, supporting an international process. Key Responsibilities: - Design and deliver comprehensive Voice & Accent training programs for employees in an...

  • Voice and Accent

    1 week ago

    New Delhi, India Movate Full time

    Job Title: Trainer -Voice / AccentExperience: 5+ Years(Preferable 2+ Years in Training)Work Location: Chennai-AmbitGeneral Purpose of Job:To carry out Training Needs Analysis by understanding the existing Skills inventory and the required Skills Inventory and to to design, develop the appropriate training solutions to address the knowledge and Skill gaps of...

  • English Communication Trainer

    2 days ago

    New Delhi, India Good Day Defence School ( Sainik School, Hanumangarh) Approved by Ministry of Defence Full time

    Good Day Defence School is hiring a passionate, result-driven English Communication & Soft Skills Trainer to join our team in Hanumangarh, Rajasthan. We want a transformational trainer — someone who delivers measurable improvement, builds confident young leaders, and understands the psychology of teenagers.Who we areGood Day Defence School grooms...

  • Trainer

    2 weeks ago

    Delhi, NCR, India 1Point1 Full time US$ 60,000 - US$ 1,20,000 per year

    Hiring For Process Trainer.Domestic Voice ProcessSales Voice ProcessRequire Excellent communication skills.MUST HAVE EXPERIENCE IN Sales VOICE PROCESSProcess TrainerEligibility : Should have 1+ experience as an Process Trainer in BPOExperience in giving Training to New HireDesign training curriculum using inputs from Operations &QualityKnowledge management...

  • Communications Culture

    2 days ago

    Delhi, India Barclays Full time

    Job Title Communications Culture & Voice coach Location: Noida About Barclays Barclays is a British universal bank. We are diversified by business, by different types of customers and clients, and by geography. Our businesses include consumer banking and payments operations around the world, as well as a top-tier, full service, global corporate and...

  • Graphics Designer

    1 week ago

    New Delhi G.P.O., Delhi, Delhi, India Coach Transformation Academy Full time

    Job type: Work from Home **About Us**: Coach Transformation Academy is a leading global coach training organization providing ICF-accredited coach training programs. We are seeking a passionate and creative Graphic Designer to join our marketing team. This role is ideal for someone who thrives in a remote work environment and brings strong visual...