Client Relationship Executive

3 weeks ago

Bengaluru, Karnataka, India Soffit Infrastructure Services (P) Ltd Full time

Job Overview

We're seeking a Client Relationship Executive to join our Business Development team. This role focuses on enriching our understanding of target accounts and building valuable relationships through engagement and value-based interactions in the IT services sector.

Key Responsibilities

  • Validate and enhance company intelligence through professional interactions
  • Execute strategic email campaigns and conduct focused cold calls
  • Schedule and coordinate value-add initiatives (IT maturity analysis, security assessments)
  • Document and maintain detailed account information in CRM Build and nurture relationships with IT decision-makers
  • Identify and qualify potential opportunities Research and document critical business information about target accounts
  • Manage end-to-end relationship building process through defined stages
  • Share valuable resources like cybersecurity handbooks and assessment offerings Maintain detailed engagement records and relationship health
  • Progress qualified accounts through the pipeline

Skills Required

  • Experience in B2B relationship building Strong research and documentation abilities
  • Excellent communication skills (written & verbal)
  • Experience with CRM systems
  • Basic understanding of IT infrastructure Process-driven approach to relationship building

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