Account Manager
4 weeks ago
Job Title: Customer Success Manager (CSM)Location: ChennaiWork Mode: In-OfficePosition OverviewWe are looking for a Customer Success Manager (CSM) who will be responsible for building and nurturing long-term relationships with key customers, ensuring high satisfaction, retention, and account growth. The ideal candidate will take ownership of the customer lifecycle, drive product adoption, and identify opportunities to cross-sell Managed Service Provider (MSP) offerings and additional Freshworks solutions.Key Responsibilities- Develop and maintain strong, trust-based relationships with key customer accounts to ensure satisfaction and retention. - Act as the primary point of contact for assigned clients—overseeing renewals, and ongoing success initiatives. - Identify and pursue opportunities for cross-selling and up-selling, including Hectae’s MSP services and Freshworks product suite. - Collaborate closely with clients to understand their goals, pain points, and operational needs, and align solutions accordingly. - Work with cross-functional teams—Sales, Product, Marketing, and Support—to deliver seamless customer experiences. - Monitor account health, usage trends, and feedback to proactively address risks and maximize customer value. - Build and manage a robust account pipeline with accurate forecasting and reporting. - Stay up to date on Freshworks product enhancements, new features, and industry trends to advise customers effectively.Requirements- Minimum 3+ years of experience in Customer Success, Account Management, or IT/SaaS Sales. - Proven track record of managing enterprise or key accounts and achieving retention and growth goals. - Strong written and verbal communication skills, with the ability to simplify complex concepts for diverse audiences. - Self-starter with strong organizational and relationship management skills. - Ability to report and share client status updates on predefined intervals. - Experience with Freshworks products (Freshservice, Freshdesk, Freshsales, etc.) is a strong plus.Why Join HectaeAt Hectae, we blend technology with strategic insight to create real impact for our clients. As a premium Freshworks partner, you’ll work with leading SaaS solutions, collaborate with forward-thinking professionals, and play a key role in helping businesses deliver memorable customer experiences.Join us in redefining how companies connect, serve, and grow with their customers.
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Amazon PPC Manager
2 weeks ago
New Delhi, India Stealth Manager - White Label Agency Full timeWe are looking for an Amazon PPC Manager with an analytical mindset and strategic vision to lead paid media campaigns within the Amazon ecosystem. This role requires hands-on experience with Amazon Advertising (Seller Central, Vendor Central, DSP) and strong expertise in optimizing investments to ensure performance and sustainable growth for managed...
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Account Manager
3 weeks ago
New Delhi, India Perfios Full timeRole Summary The core responsibilities of Account Manager for Strategic Account at Perfios can be broken down into key areas: Account Management, sales strategy development, Adoption & Account ecosystem, customer relationship management, Problem management and revenue growth. Key Responsibilities: Account Development Manage PSU Accounts for Perfios with...
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Account Manager
2 weeks ago
New Delhi, India Perfios Full timeRole SummaryThe core responsibilities of Account Manager for Strategic Account at Perfios can be broken down into key areas: Account Management, sales strategy development, Adoption & Account ecosystem, customer relationship management, Problem management and revenue growth. Key Responsibilities: Account Development Manage PSU Accounts for Perfios with...
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Account Manager
4 weeks ago
New Delhi, India EFRAC Lab Full timeAccounts Manager (CA/CA INTER) We are now looking for anexperienced Accounts Managerto lead our financial operations. The Accounts Manager will lead the company’s accounting and financial management processes. The role requires a seasoned professional withminimum 15 years of relevant experience, exceptional skills inAdvanced Exceland financial data...
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Account Manager
2 weeks ago
New Delhi, India WINDSTAR HOLIDAYS AND TOURS PRIVATE LIMITED Full timeCompany DescriptionWe suggest you enter details here.Role DescriptionThis is a full-time on-site role for an Account Manager at Windstar Holidays and Tours Private Limited located in Bengaluru. The Account Manager will be responsible for managing client relationships, overseeing the daily operations of accounts, ensuring customer satisfaction, and...
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Account Manager
2 weeks ago
New Delhi, India WINDSTAR HOLIDAYS AND TOURS PRIVATE LIMITED Full timeCompany DescriptionWe suggest you enter details here.Role DescriptionThis is a full-time on-site role for an Account Manager at Windstar Holidays and Tours Private Limited located in Bengaluru. The Account Manager will be responsible for managing client relationships, overseeing the daily operations of accounts, ensuring customer satisfaction, and...
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Account Manager
2 weeks ago
New Delhi, India TIGI HR Full timeExperience: Minimum 3 years of intensive accounting and finance experienceIndustry Preference: Retail, FMCG, Real estate Salary: upto 6.5LPA Location: NoidaThe Accounts Manager is responsible for overseeing the financial operations of the company, ensuring accurate record-keeping, compliance with regulations, and financial reporting. This role involves...
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Account Manager
2 weeks ago
New Delhi, India TIGI HR Full timeExperience: Minimum 3 years of intensive accounting and finance experience Industry Preference: Retail, FMCG, Real estate Salary: upto 6.5LPA Location: NoidaThe Accounts Manager is responsible for overseeing the financial operations of the company, ensuring accurate record-keeping, compliance with regulations, and financial reporting. This role involves...
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Account Manager
2 weeks ago
New Delhi, India TIGI HR Full timeExperience: Minimum 3 years of intensive accounting and finance experienceIndustry Preference: Retail, FMCG, Real estateSalary: upto 6.5LPALocation: NoidaThe Accounts Manager is responsible for overseeing the financial operations of the company, ensuring accurate record-keeping, compliance with regulations, and financial reporting. This role involves...
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Client Facing BM/AM/CSM
2 weeks ago
New Delhi, India Stealth Manager - White Label Agency Full timeWe are looking for a strategic professional with a strong relationship-driven profile and proven experience managing accounts within the Amazon ecosystem (FBA, FBM, DSP, Seller Central, Vendor Central).This position is ideal for professionals working as Brand Managers, Account Managers, or Client Success Managers, who can connect data, performance, and...
