Sales Associate
4 weeks ago
Note: This is a Voice and Chat Process and does not involve direct sales.
Job Responsibilities
• Proactively engage with potential clients through various communication channels (phone, WhatsApp API and WhatsApp).
• Understand customer needs and align services to address their requirements.
• Cultivate strong relationships with clients to enhance customer satisfaction and loyalty.
• Provide ongoing support and be a point of contact for client inquiries.
• Utilise CRM software to manage and qualify leads.
• Assess the viability of potential clients and prioritise leads for follow-up.
• Oversee the entire sales process from lead generation to closing deals.
• Utilise CRM tools to track and manage the sales pipeline, ensuring accurate and timely updates.
• Meeting weekly sales target diligently and meeting & exceeding such targets.
• Work closely with the sales team, marketing, and other departments to ensure a cohesive approach to client acquisition and retention.
• Provide valuable insights and feedback to improve sales strategies.
Qualifications Requirement
• Bachelor’s degree or equivalent education
• 2 or more year experience in Customer Service, Sales or Client Services / Interactions
• Good Proficiency in English (spoken and written) and
• Good proficiency with Computer Literacy
Skills Requirement
• Proactive working attitude, quick learning ability and good problem solving skills
• Previous working experience with spreadsheets, data entry, customer service calls is an added advantage in your onboarding
• Open to adapt to organisational changes
• Open to adapt to cross-departmental shuffling if found suitable for other profile in same organisation
Salary: Around 25-38K (depending on your experience)
Location: Mayur Vihar, Delhi
Job Type: Full-Time & Work from Office
Timings: 10.00 am to 7.00 pm (Mon-Sat)
Joining Type: Immediate
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