Business Analyst

Business Analyst – Subject Matter Expert (L2) Experience : 3 years & above Location : Chennai (Hybrid) Engagement : Full-time / Open to Fractional Consulting Domain : US Healthcare / Life SciencesRole Overview: You will act as aBusiness Analyst - SMEfor our Healthcare / Life Sciences vertical, collaborating with product, engineering, delivery and client teams to design, validate and drive solutions on theelsAi platform . You’ll help turn domain challenges into scalable, AI-enabled workflows, ensuring our product connects with real industry use-cases and delivers measurable impact.Key Responsibilities: Work with stakeholders (internal & client) to understand business processes, pain points and opportunities within US Healthcare / Life Sciences (provider, payer, life sciences, BPO). Translate business needs into functional requirements, solution maps, user stories and process flows specific to the elsAi product environment. Validate and prioritize use-cases where GenAI can add value: e.g., document summarization, regulatory compliance, data ingestion, analytics, Q&A for healthcare data. Collaborate with product & engineering teams to ensure design aligns with domain requirements, compliance (HIPAA, etc.), and scalable architecture. Develop process documentation, SOPs, business rules, data flows and hand-over materials for delivery teams. Support proof-of-concepts or pilot engagements (especially in fractional consulting mode) to validate value with clients, gather feedback and refine requirements. Monitor and report on solution adoption, business benefits (e.g., time saved, accuracy improved), and assist in continuous improvement of the elsAi solution in the vertical. Stay informed on US Healthcare / Life Sciences trends, regulatory frameworks, and technology shifts to inform product roadmap and client strategy.Required Skills & Experience: Minimum 3 years of experience in the US Healthcare / Life Sciences domain. Proven experience as a Business Analyst, SME or Process Consultant in healthcare operations, payer/provider, life science research, or BPO servicing the US healthcare market. Strong understanding of US healthcare workflows (e.g., claims, RCM, clinical trials, regulatory compliance) and life sciences (drug development, regulatory submissions, data analytics). Experience working with data, defining business rules, process flows, user stories and translating them into product features. Excellent communication skills—able to articulate domain concepts to technical teams and business teams alike. Comfortable working in a fast-paced, product-led environment, managing ambiguity and driving clarity. Ability to work either full-time or as a fractional consultant (for e.g., engaged part-time to deliver specific projects or use-cases).Preferred / Plus: Experience with AI/ML projects, GenAI platforms, or intelligent agents. Prior exposure to product development lifecycle: ideation, use-case mapping, MVP, deployment. Familiarity with HIPAA, FDA, GxP or other regulatory/compliance frameworks in the US healthcare / life sciences context. Agile/Scrum exposure, ability to work closely with engineering/product teams. Experience in offshore / BPO delivery models supporting US healthcare clients.Why Join Us? Opportunity to work on a cutting-edge AI accelerator product (elsAi) and directly impact the Healthcare / Life Sciences vertical. Act as a key enabler in shaping how AI is leveraged for business transformation in healthcare. Flexible engagement model (full-time or fractional), allowing you to contribute strategically and work with variety of clients and projects. Be part of a growth-focused team at OptiSol Business Solutions, collaborating across product, engineering and delivery globally.More about our platform & culture: elsAi Foundry: https://www.elsaifoundry.ai/ Culture: https://culture.optisolbusiness.com/