Agentic Team Lead

4 weeks ago

Hyderabad, India Uncode, formerly known as AJR Info Systems Pvt. Ltd Full time

About the Role


We’re building the future of autonomous companies , where AI agents, not humans, handle the majority of operations, customer interactions, and workflows.


As Agentic Team Lead , you’ll be at the core of this transformation. You will design, orchestrate, and deploy AI agents that:

• Talk to customers (voice, SMS, WhatsApp, chat)

• Handle business processes (onboarding, support, sales)

• Replace traditional SaaS UIs with conversations and decisions


You’ll work closely with developers, flow builders, and (eventually) product managers to launch internal, generic, and vertical-specific agents across our portfolio of startups.


Key Responsibilities

• Design and orchestrate AI agents across communication (voice/chat/SMS) and BPM (workflow) domains

• Map business processes into structured flows that agents can execute

• Architect modular, reusable agent templates (intake, memory, retry, human fallback)

• Lead the agent lifecycle : from prompt design → logic flow → evals → deployment → refinement

• Collaborate with Zuide.dev team to connect agents with tools, APIs, and attended views

• Own quality and performance metrics: response accuracy, fallback rate, task completion

• Launch agent-first verticals like Fitzi (fitness), LegalSnap (legal), and more — with no SaaS UI



Ideal Background

• 5+ years in automation, RPA, BPM, or workflow design

• Experience designing or deploying AI/chat/voice agents

• Familiarity with prompt engineering , function calling, multi-turn conversations

• Ability to design flows with tools like Zapier, Camunda, Uncode, n8n, or LangChain

• Worked with multi-modal communication (SMS, WhatsApp, phone, chat)

• Can break down real-world business processes into agentic logic

• Bonus: basic coding skills in Python/JavaScript for prototyping


 Tools Required:

• AI Stack : GPT-4, Claude, LangChain, CrewAI, OpenAI function calling

• Automation/BPM : Camunda, Zapier, n8n, Uncode

• Communication : Twilio, Kaleyra, WhatsApp Cloud API

• Internal : CRM, POS, calendar, ticketing, campaign engine

 Why Join US

• Build and deploy real AI agents that run companies , not just features

• Help launch vertical-first brands like Fitzi , LegalSnap , and more

• Work with a world-class infrastructure built to scale agent-first startups

• Operate in a lean, no-fluff environment where execution is the culture



  • Agentic Team Lead

    4 weeks ago

    Hyderabad, India Uncode, formerly known as AJR Info Systems Pvt. Ltd Full time

    About the Role We’re building the future of autonomous companies , where AI agents, not humans, handle the majority of operations, customer interactions, and workflows. As Agentic Team Lead , you’ll be at the core of this transformation. You will design, orchestrate, and deploy AI agents that: • Talk to customers (voice, SMS, WhatsApp,...

  • Team Lead

    2 weeks ago

    Hyderabad, India [24]7.ai Full time

    Job Summary:Team Lead is a supervisor who will be assigned a team of Voice Process associates to coach and lead towards achieving client goals.KRA:- Plan Schedule SLAs (Service Level Agreements) timely and efficient execution- Study and understand data and make data driven decisions to drive performance- Maintain and discuss Plans of Action with agents to...

  • Team Lead

    2 weeks ago

    Hyderabad, India [24]7.ai Full time

    Job Summary: Team Lead is a supervisor who will be assigned a team of Voice Process associates to coach and lead towards achieving client goals. KRA: Plan Schedule SLAs (Service Level Agreements) timely and efficient execution Study and understand data and make data driven decisions to drive performance Maintain and discuss Plans of Action with agents to...

  • Team Lead

    2 weeks ago

    Hyderabad, India [24]7.ai Full time

    Job Summary: Team Lead is a supervisor who will be assigned a team of Voice Process associates to coach and lead towards achieving client goals. KRA: Plan Schedule SLAs (Service Level Agreements) timely and efficient execution Study and understand data and make data driven decisions to drive performance Maintain and discuss Plans of Action with agents to...

  • Team Lead

    2 weeks ago

    Hyderabad, India [24]7.ai Full time

    Job Summary: Team Lead is a supervisor who will be assigned a team of Voice Process associates to coach and lead towards achieving client goals. KRA: - Plan Schedule SLAs (Service Level Agreements) timely and efficient execution - Study and understand data and make data driven decisions to drive performance - Maintain and discuss Plans of Action with agents...

  • Team Lead

    2 weeks ago

    Hyderabad, India [24]7.ai Full time

    Job Summary:Team Lead is a supervisor who will be assigned a team of Voice Process associates to coach and lead towards achieving client goals. KRA:Plan Schedule SLAs (Service Level Agreements) timely and efficient executionStudy and understand data and make data driven decisions to drive performanceMaintain and discuss Plans of Action with agents to ensure...

  • Team Lead

    2 weeks ago

    Hyderabad, India [24]7.ai Full time

    Job Summary:Team Lead is a supervisor who will be assigned a team of Voice Process associates to coach and lead towards achieving client goals. KRA:Plan Schedule SLAs (Service Level Agreements) timely and efficient executionStudy and understand data and make data driven decisions to drive performanceMaintain and discuss Plans of Action with agents to ensure...

  • Team Lead

    2 weeks ago

    Hyderabad, India [24]7.ai Full time

    Job Summary:Team Lead is a supervisor who will be assigned a team of Voice Process associates to coach and lead towards achieving client goals.KRA:Plan Schedule SLAs (Service Level Agreements) timely and efficient executionStudy and understand data and make data driven decisions to drive performanceMaintain and discuss Plans of Action with agents to ensure...

  • Team Lead

    2 weeks ago

    Hyderabad, India [24]7.ai Full time

    Job Summary:Team Lead is a supervisor who will be assigned a team of Voice Process associates to coach and lead towards achieving client goals.KRA:Plan Schedule SLAs (Service Level Agreements) timely and efficient executionStudy and understand data and make data driven decisions to drive performanceMaintain and discuss Plans of Action with agents to ensure...

  • Team Lead

    2 weeks ago

    Hyderabad, Telangana, India, Telangana [24]7.ai Full time

    Job Summary:Team Lead is a supervisor who will be assigned a team of Voice Process associates to coach and lead towards achieving client goals. KRA:Plan Schedule SLAs (Service Level Agreements) timely and efficient executionStudy and understand data and make data driven decisions to drive performanceMaintain and discuss Plans of Action with agents to ensure...