Business Analyst

3 days ago

Indore, Madhya Pradesh, India Techdome Full time

Job Description :


Key Responsibilities :

Business Needs Assessment and Requirements Definition :

- Moving with speed, partner with stakeholders across CX, product, marketing, and operations to understand challenges, opportunities, and evolving priorities.

- Translate complex business needs into structured, actionable requirements suitable for both technical and non-technical audiences.

Data Analysis and Insight Generation :

- Assemble and analyze customer experience, customer programs, and operational data to identify key trends, risks, and performance drivers.

- Independently build and maintain dashboards and reports using tools such as Tableau, Salesforce, Excel, or Looker Studio to provide real-time visibility into customer health, churn, and CX operational KPIs.

- Proactively access and manipulate data from internal systems and tools to support ad hoc analysis, leadership reporting, and strategic initiatives.

- Interpret data to inform business decisions, validate solution effectiveness, and support continuous improvement initiatives.

Solution Design and Delivery Support :

- Document and analyze current-state workflows to identify inefficiencies, bottlenecks, or gaps in execution.

- Work closely with Enterprise Business Systems, Revenue Operations, and Solutions Consultants to design systems and tool enhancements that align with business needs.

- Produce high-quality documentation including Business Requirements Documents (BRDs), Functional Specifications (FSDs), use cases, and process flows.

- Support user acceptance testing (UAT) by developing test cases, coordinating feedback, and confirming delivery meets original intent and business goals.

- Assist project managers with initiative scoping, effort estimation, and timeline planning.

What Were Looking For :

We strongly value your talent, energy and passion.

It will also be valuable to if you have the following qualifications :

- business analysis, preferably in high-growth or SaaS settings; familiarity with Salesforce CRM, SaaS/eCommerce models, and business case development.

- Bachelors degree in Business, Information Systems, or related field (MBA or certification like CBAP is a plus).

- Experience using generative AI or automation tools (e., ChatGPT, Notion AI, Alteryx, or Power Automate) to drive efficiency and scale analysis.

- Strategic and business-minded - you are a critical thinker and suggest, implement, and support efficient and effective operations driving towards continuous improvement.

- You are proficient in creating dashboards and reports using business intelligence tools and comfortable navigating data systems independently to build insights without relying on developers.

- Comfortable with ambiguity, quick pivots, and tight deadlines.

- Strong communication, influencing, and stakeholder management skills.

- Working knowledge of SQL, Python, or other scripting languages is a plus (ref:hirist.tech)

  • Senior Business Analyst

    5 hours ago

    Indore, Madhya Pradesh, India Fusion Global Business Solutions Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    About the role:Analyse large data sets, through reporting platforms, to find trends or anomalies that represent opportunities for service delivery optimisation, aligned to business goals.Develop powerful client-facing CSI insights, use cases and reports.Build documentation and visuals to support both technical and non-technical stakeholders.Ensure...

  • Business Intelligence Analyst

    2 days ago

    Indore, Madhya Pradesh, India Growlytics Marketing Agency Full time ₹ 8,00,000 - ₹ 12,00,000 per year

    Role DescriptionThis is a full-time on-site role for a Business Intelligence Analyst,. The Business Intelligence Analyst will be responsible for gathering and analyzing data, creating dashboards, developing data models, and utilizing business intelligence tools. The role involves conducting business analysis to support decision-making processes and ensure...

  • Business Analyst

    2 days ago

    Indore, Madhya Pradesh, India Techfastic Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Job Purpose:Reporting to the Head of Value Engineering, this pivotal role drives the delivery of Fusion's AI Talos CSI service. The Senior Business Analyst leads benchmarking and analysis of global client service management data to identify and present actionable CSI initiatives and performance scorecards. Beyond core analysis, the Senior Business Analyst...

  • Business Analyst

    6 days ago

    Indore, Madhya Pradesh, India Tata Consultancy Services Full time

    Business Analyst Desired Experience Range : 8 to 15 years of experience Location of Requirement : Indore Required Technical Skill Set Have strong functional background and understanding of Payments products both international and domestic clearing. Worked on ISO20022 format in domestic / international clearing Had worked on difference scheme of products...

  • Senior Business Analyst

    2 days ago

    Indore, Madhya Pradesh, India Adlerqa Technologies Pvt Ltd Full time US$ 90,000 - US$ 1,20,000 per year

    Company DescriptionWelcome to Alderqa Technologies, your go-to partner for all your QA needs. We are a team of tech enthusiasts dedicated to delivering high-quality software and product consulting, end-to-end project deliveries, and quality assurance projects. We also specialize in web and mobile application development, software development, DevOps,...

  • Senior Business Analyst

    2 hours ago

    Indore, Madhya Pradesh, India beBeeBusinessAnalyst Full time ₹ 15,00,000 - ₹ 25,00,000

    Job Description:As a Senior Business Analyst, you will play a key role in driving business value by analyzing and improving business processes. Your expertise in business analysis will enable you to identify opportunities for process improvement and develop strategic plans to implement these changes.Key Responsibilities:Plan, design, and recommend business...

  • Senior Business Analyst

    2 days ago

    Indore, Madhya Pradesh, India INFOCRATS Web Solutions Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Business Analyst (5–8 yrs): Drive stakeholder engagement, requirement gathering, system/process analysis, documentation, ERP solutions, client coordination & project delivery. Strong BA & communication skills required.

  • Business Analyst

    22 hours ago

    Indore, Madhya Pradesh, India Techdome Full time

    Job DescriptionSolve Business Challenges and Be a Solution Architect with Techdomes Agile Team Join us as a Business Analyst and play a pivotal role in shaping high-impact software solutions.Work alongside a dynamic team to gather requirements, create clear documentation, and bridge the gap between clients and developers.Leverage your skills in BRD/SRS...

  • Senior Business Analyst

    2 days ago

    Indore, Madhya Pradesh, India Betaque Full time US$ 80,000 - US$ 1,20,000 per year

    Job Title:Senior Business Analyst – IT ServicesLocation:IndoreExperience Required:2 to 5 YearsEmployment Type:Full-TimeIndustry:IT Services / Software / Cloud SolutionsAbout Betaque:Betaque is a rapidly growing IT solutions company delivering world-class services in Web and Mobile App Development, Cloud Computing, Blockchain, and AI/ML technologies. We are...

  • Business Analyst

    7 days ago

    Indore, Madhya Pradesh, India Tata Consultancy Services Full time

    Business AnalystDesired Experience Range : 8 to 15 years of experienceLocation of Requirement : IndoreRequired Technical Skill Set1. Have strong functional background and understanding of Payments products both international and domestic clearing.2. Worked on ISO20022 format in domestic / international clearing3. Had worked on difference scheme of products...