Customer Experience Manager
4 weeks ago
Kreo is a consumer electronics brand that enables content creators & gamers to elevate their passion with premium products.
This is a full-time on-site role in Bengaluru for a Customer Experience Manager at Kreo. The Customer Experience Manager will be responsible for managing customer satisfaction, analyzing customer feedback, enhancing the overall customer experience, and ensuring effective communication with customers.
- Customer Satisfaction and Customer Experience skills
- Analytical Skills
- Strong Communication and Customer Service skills
- Ability to analyze data and identify trends in customer behavior
- Experience in managing customer relationships and resolving customer complaints
- Experience in the consumer electronics industry is a plus
- Bachelor's degree in Business Administration, Marketing, or related field
-
Travel Experience Manager
24 hours ago
Bengaluru, Karnataka, India The Experience Co. Full timeAbout UsThe Experience Co. is a dynamic and growing company that specializes in creating unique and immersive travel experiences for individuals and groups. Our team is passionate about exploring new destinations and cultures, and we're looking for someone to join us in this exciting journey.Job Description:As a Travel Experience Manager, you will be...
-
Senior Revenue Manager – Travel Experiences
15 hours ago
Bengaluru, Karnataka, India The Experience Co. Full timeKey: At least 3 years of experience in revenue management is required. Bonus if you've worked in B2C travel companies or with group experiences targeting affluent millennials and Gen Z.About UsExperience Co. is an experiential travel brand that curates & produces some of India's most happening travel IPs from creative residencies to festivals & adventures...
-
Experience Producer
24 hours ago
Bengaluru, Karnataka, India The Experience Co. Full timeAbout The Experience Co.Job Title: Experience ProducerWe are seeking an experienced producer to join our team and help create unforgettable travel experiences for our clients. As an experience producer, you will be responsible for planning, coordinating, and executing all aspects of our trips, from destination selection to activity design.Key...
-
Customer Experience Manager
1 day ago
Bengaluru, Karnataka, India Sprinklr Full timeAs a Customer Experience Manager, you will play a critical role in driving customer satisfaction and loyalty. You will work closely with our customers to understand their business challenges and provide solutions that meet their needs. Your expertise will help us deliver exceptional customer experiences, resulting in increased retention, growth, and...
-
Account Acquisition Manager
24 hours ago
Bengaluru, Karnataka, India GST Manager Full timeAbout Our CompanyGST Manager is a fast-growing tax consulting company that provides innovative tax solutions to clients across India.">Job DescriptionWe are seeking a motivated Sales Executive to join our team at GST Manager. The successful candidate will play a crucial role in driving sales for our accounting and legal services.">Main ResponsibilitiesLead...
-
Customer Support
3 weeks ago
Bengaluru, Karnataka, India The Experience Co. Full timeJob DescriptionNote: This role is perfect if you&aposre a high-energy problem-solver who thrives in dynamic, fast-paced environments. You proactively turn chaos into order, love owning the customer journey end-to-end, and come with at least 2-3 years of experience in customer support, operations, or cross-functional roles. If that sounds like youread onAbout...
-
Customer Experience Manager
10 hours ago
Bengaluru, Karnataka, India Observe Full timeThe OpportunityAs a Customer Success Manager at Observe.AI, you will drive customer satisfaction and loyalty by crafting personalized experiences that meet the unique needs of our customers. Your expertise will be instrumental in promoting a customer-centric mindset throughout every interaction.
-
Customer Experience Manager
5 days ago
Bengaluru, Karnataka, India Cleartrip Full timeAbout UsCleartrip is a dynamic and forward-thinking company that believes in the power of technology and creativity to solve real-world challenges.In this role, you will have the opportunity to make a significant impact on the customer experience by developing and executing strategic plans to enhance customer engagement, retention, and conversion.Your Key...
-
Customer Experience Manager
6 days ago
Bengaluru, Karnataka, India Capgemini Full timeJob OverviewCapgemini is seeking a skilled Customer Experience Manager to oversee the delivery of services to our clients. This role requires a strong focus on customer satisfaction and a proven ability to manage complex service delivery processes.Key ResponsibilitiesImplement service level agreements (SLAs) with clients to ensure timely and efficient...
-
Customer Experience Manager
7 days ago
Bengaluru, Karnataka, India Graphy Inc. Full timeRole SummaryWe are looking for a seasoned Customer Experience Manager to lead our customer-facing initiatives at Graphy Inc. As a key stakeholder in customer success, you will be responsible for developing and executing plans to ensure customer satisfaction and retention.This is an excellent opportunity for someone who has experience in driving business...
-
Customer Experience Manager
5 days ago
Bengaluru, Karnataka, India ResultsCX Full timeAt ResultsCX, we are seeking a skilled Customer Experience Manager to join our team. In this role, you will be responsible for providing world-class support to our call center agents and clients. You will also drive performance targets by coaching and developing our associates.About the RoleThis is an exciting opportunity to work in a fast-paced environment...
-
Customer Experience Manager
2 days ago
Bengaluru, Karnataka, India Hospitality Paradigm Full timeAbout the RoleWe are seeking an experienced Front Office Manager to lead our front office department and drive exceptional customer satisfaction. As a key member of our team, you will be responsible for managing front office operations, developing strategies to enhance customer experience, and leading a team of front office staff to achieve excellence in...
-
Customer Experience Manager
3 weeks ago
Bengaluru, Karnataka, India ScaleneWorks Full timeJob Description Identify and resolve pain points in the customer journey, proactively implementing solutions to reduce friction. Customer Advocacy & Escalation Management: Act as a customer advocate, representing customer needs and priorities in internal meetings and decision-making. Handle escalated issues, ensuring timely resolution and effective...
-
Customer Experience Manager
2 days ago
Bengaluru, Karnataka, India Iron Mountain Full timeWe're Iron Mountain, a leading provider of records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. Our mission is to help our customers preserve their valuable assets, extract more value from their inventory, and protect their data privacy.Why Work with...
-
Customer Experience Manager
6 days ago
Bengaluru, Karnataka, India SAP Full timeAt SAP, we believe that everyone should have access to cutting-edge technology and innovative solutions. As a Digital Customer Engagement Manager, you will be part of a diverse team that helps our customers succeed in their digital transformations.About the JobAs a key member of our team, you will be responsible for delivering exceptional customer...
-
Customer Experience Manager
3 days ago
Bengaluru, Karnataka, India Equipp Full timeAbout Our TeamWe're a passionate team at Equipp, dedicated to revolutionizing the way people experience technology. As a key member of our team, you will be responsible for providing exceptional customer support and services.The Job Description:Your primary focus will be on building strong relationships with our customers, ensuring their needs are met, and...
-
Immersive Experience Designer
24 hours ago
Bengaluru, Karnataka, India The Experience Co. Full timeAbout The RoleWe're looking for an Immersive Experience Designer to join our team and help create unique and memorable travel experiences for our clients. As an Immersive Experience Designer, you'll be responsible for designing and developing experiences that engage and inspire our clients.Key Responsibilities:Research and recommend destinations and...
-
Customer Experience Manager
3 days ago
Bengaluru, Karnataka, India BiteSpeed Full timeCompany Overview">BiteSpeed is a cutting-edge SaaS startup that's revolutionizing the way e-commerce brands engage with their customers. As a customer-centric company, we're dedicated to helping our clients succeed and grow through conversational commerce.">Salary">We offer highly competitive salaries and generous equity packages to attract top talent in the...
-
Customer Experience Manager
3 days ago
Bengaluru, Karnataka, India Plum Full timeAbout Our MissionWe're an innovative employee insurance and health benefits platform on a mission to revolutionise health insurance for modern organisations. By focusing on accessibility and inclusivity, we strive to make healthcare more manageable for everyone.India's healthcare landscape presents a pressing challenge: healthcare costs are rising...
-
Customer Experience Manager
6 days ago
Bengaluru, Karnataka, India La Decoller Full timeKey ResponsibilitiesCoordinate and manage passenger services operations, including check-in, baggage handling, and customer supportDevelop and maintain effective relationships with airline partners, airport authorities, and other stakeholdersEnsure compliance with regulatory requirements, safety protocols, and company standardsMonitor and improve operational...