Sales Coordinator

3 weeks ago


Chennai, India IMAGE STAR PRIVATE LTD Full time

Company Description

IMAGE KING PRIVATE LTD is a leading provider of high-quality computer printer cartridges with a legacy of three decades in the industry. Specializing in compatible cartridges, IMAGE KING offers superior storage and print quality, ensuring the longevity of important documents. With nationwide availability, IMAGE KING Parivar members are located across India for faster cartridge delivery.


Role & Responsibilities:

  • Customer Follow-ups: Regularly follow up with customers to provide order updates, payment information, and address queries.
  • Daily Customer Calls: Make outbound calls to update customers on order status, address concerns, and strengthen relationships.
  • Reporting & Updates: Provide timely updates on customer interactions and order status. Prepare daily/weekly reports on activities and outcomes.
  • System Usage & Data Management: Maintain accurate customer records, sales data, and communication logs in CRM and other software tools.
  • Coordination: Act as the point of contact between the sales team and customers, ensuring smooth communication and resolution of issues. Coordinate with internal teams for order processing and delivery.


Preferred Candidate Profile:

  • Experience: Prior experience in sales coordination or customer service is preferred, but freshers are welcome to apply.
  • Skills:
  • Strong communication skills (Tamil and English)
  • Proficiency in MS Office (Excel, Word) and CRM tools
  • Excellent organizational and multitasking abilities
  • Positive, customer-focused attitude with a proactive problem-solving approach


Perks:

  • Supportive work environment in a dynamic, growing company.
  • Opportunity to develop professional skills and interact with a wide range of customers.


Job Details:

  • Role: Sales Coordinator (Sales Support & Operations)
  • Industry: Electronics Manufacturing
  • Department: Sales & Business Development
  • Employment Type: Full-time, Permanent
  • Education: Any Graduate
  • Key Skills: Sales Coordination, Customer Support, Communication, CRM, Excel, Multitasking, Order Management, Reporting

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