Staff Specialist DevOps Engineer

17 hours ago


Pune, India BMC Software, Inc. Full time

Description and Requirements

#LI-PM1

"At BMC trust is not just a word - it's a way of life" 

We are an award-winning, equal opportunity, culturally diverse, fun place to be. Giving back to the community drives us to be better every single day. Our work environment allows you to balance your priorities, because we know you will bring your best every day. We will champion your wins and shout them from the rooftops. Your peers will inspire, drive, support you, and make you laugh out loud We help our customers free up time and space to become an Autonomous Digital Enterprise that conquers the opportunities ahead - and are relentless in the pursuit of innovation Our SaaS Ops department focuses on delivering SaaS excellence and a great SaaS experience for our customers. We continuously grow by adding and implementing the most cutting-edge technologies and investing in Innovation Our team is a global and versatile group of professionals, so if you’re looking for a place where your ideas will be heard – this is the place for you Thanks to our ongoing expansion we have the opportunity to grow our Site Reliability Engineering team. We’re looking for people who are just as passionate about solving issues with distributed systems as they are to automate, code and collaborate to tackle problems.  Primary Role & Responsibilities: •You are an SRE Engineer with real interest and experience in troubleshooting BMC Helix Product issues, Databases, containers/Kubernetes, cloud technologies etc, and a proven interest and experience in using software engineering to solve operational problems.•You should be able to troubleshoot BMC Helix product issues.•Architect and implement automation to auto-remediate/self-heal issues in production.•You will participate in SRE software engineering, writing code for the continuing reduction of human intervention in operational tasks and automation of processes.•Monitor the application ecosystem, jumping on bridges and resolving the issues.•Having a good understanding of core ITSM and SRE practices and technologies.•Participate in 24x365 on-call schedules and close it within 30 Minutes  Skills & Qualifications: •Overall 4+ years of experience with DevOps and SRE practices, technologies, and industry standards to make production reliable and resilient.•Having experience of core DevOps and SRE technologies like:oPythonoAnsibleoDockeroKubernetes, HelmoJenkinsoTerraformoIaaC via Terraform•Good understanding of application logs and Kubernetes events, application, and infrastructure metrics (Prometheus/Grafana). •Should be willing to work in shift Good to Have •Experience with Public Cloud like AWS, GCP, OCI etc is a great plus.•Good understanding of Linux systems and Bash scripting.•Ability to explain technical concepts to multiple audiences.
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