Specialist DevOps Engineer

2 weeks ago

Pune, India NICE Full time

So, what's the role all about?

We are seeking a highly skilled Specialist DevOps Engineer to join our Copilot for Agents team. This role demands an expert in AWS infrastructure, Python-based automation, and Jenkins pipelines, with deep experience in building and managing scalable, cost-efficient cloud environments. You will take complete ownership of our AWS CDK (Python)-based infrastructure and CI/CD systems, ensuring speed, reliability, and performance across environments.

How will you make an impact?

  • Own and manage AWS infrastructure end-to-end, deployed using AWS CDK (Python) and cloud formation.
  • Build, maintain, and optimize CI/CD pipelines using Jenkins, ensuring high availability and minimal downtime.
  • Architect scalable, secure, and cost-efficient AWS environments using services like (but not limited to) EC2, Auto Scaling Groups, ECS, Fargate, Lambda, ElastiCache, Kinesis, and CloudWatch.
  • Identify and implement infrastructure cost optimization strategies and auto-scaling policies.
  • Write, maintain, and evolve Infrastructure as Code using AWS CDK (Python).
  • Drive monitoring, alerting, and observability initiatives using CloudWatch and third-party tools.
  • Collaborate with Engineering and QA teams to support high-quality releases and faster deployments.
  • Participate in incident response, root cause analysis, and environment troubleshooting.

Have you got what it takes?

  • BS or MS in Computer Science, Engineering, or a related technical discipline.
  • 8+ years of hands-on experience in DevOps or Cloud Engineering roles.
  • Extensive Python knowledge with experience in AWS CDK for infrastructure provisioning.
  • Strong hands-on expertise in AWS cloud services, networking, IAM, and VPC architecture.
  • Deep experience with Jenkins pipelines and automation (Groovy/Bash/Python scripting).
  • Proven track record in managing and optimizing production-grade AWS environments.
  • AWS Certified (at least one Associate level – Solutions Architect, SysOps, or DevOps).
  • Expertise in cost optimization, monitoring, and auto-scaling strategies.
  • Proficiency in version control systems like GitHub/GitLab.

What's in it for you?

Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr

Enjoy NICE-FLEX

At NICE, we work according to the NICE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.

Requisition ID: 8361 Reporting into: Sandip Bhattcharjee 
Role Type: Individual Contributor

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