Service Desk Analyst L2

Job Purpose:This position is responsible for customer service and technical support for all business products supported out of the operations center. This operational position requires the analyst to speak directly to internal and external customers about a wide variety of technical issues/requests. Responsibilities will include providing the necessary...

Job Purpose:This position is responsible for customer service and technical support for all business products supported out of the operations center. This operational position requires the analyst to speak directly to internal and external customers about a wide variety of technical issues/requests. Responsibilities will include providing the necessary...

Job Purpose: This position is responsible for customer service and technical support for all business products supported out of the operations center. This operational position requires the analyst to speak directly to internal and external customers about a wide variety of technical issues/requests. Responsibilities will include providing the necessary...

Service Desk Analyst. This role will provide support to users of the for the Student Information System implemented across all onboarded School Districts in Ontario.The Service Desk Analyst will:Analyze and resolve technical problems for School DistrictsActs as technical resource for L1 staff in troubleshooting, diagnosing and resolving incidents for all...

Job Details Requirement Type Permanent Job Title Opening for IT Service Desk Job Level Executive - Non-Managerial Job Description IT Service Desk No. of Openings 6 Job Domain IT Experience - Minimum - Maximum Science Skills IT Service Desk Expected Date Of Joining 2023-11-21 Joining Time 10 Days Salary 56667 Work Locations Chennai Required skills ...

EUC Service Desk Location: Mumbai and Chennai Total Exp range: 4 to 8 yrs

Role Purpose The purpose of this role is to serve as a support, escalation point for the agents in solving issues presented to the Account Service Desk Do To support the service desk agents in prompt delivery & customer service Advise and collaborate with the agents on current issues and works toward the resolution of tickets Manage and coordinate escalated...

Job Details Requirement Type Permanent Job Title Opening for IT Service Desk Engineer Job Level Executive - Non-Managerial Job Description IT Service Desk Engineer No. of Openings 6 Job Domain IT Experience - Minimum - Maximum Science Skills IT Service Desk Engineer Expected Date Of Joining 2023-11-02 Joining Time 10 Days Salary 41667 Work Locations...

Job Details Requirement Type Permanent Job Title Opening for IT Service Desk Engineer Job Level Executive - Non-Managerial Job Description IT Service Desk Engineer No. of Openings 6 Job Domain IT Experience - Minimum - Maximum Science Skills IT Service Desk Engineer Expected Date Of Joining 2023-11-02 Joining Time 10 Days Salary 41667 Work...

Job Details Requirement Type Permanent Job Title Opening for Service Desk Management Job Level Executive - Non-Managerial Job Description Service Desk Management No. of Openings 6 Job Domain IT Experience - Minimum - Maximum desk Expected Date Of Joining 2023-11-21 Joining Time 4 Days Salary 55000 Work Locations Chennai Required skills Service...

L2 Production Support - CREQ192736 Description T2/T3 - L2 Application Support Resources required: 4 to 5 years of IT experience with Level 2 Application Production support, ITIL Technical Skills - Unix/Linux, Unix scripting , Oracle SQL , Autosys, Excellent Communication Skills, Confidence Tools: ITRS, Autosys, Service Now, uDeploy Domain Knowledge: Banking ...

## L2 Production Support - CREQ192736### DescriptionT2/T- L2 Application Support Resources required: 4 to 5 years of IT experience with Level 2 Application Production support, ITILTechnical Skills - Unix/Linux, Unix scripting, Oracle SQL, Autosys, Excellent Communication Skills, ConfidenceTools: ITRS, Autosys, Service Now, uDeployDomain Knowledge:...

Company Description About Freshworks:  Freshworks makes it fast and easy for businesses to delight their customers and employees. We do this by taking a fresh approach to building and delivering software that is affordable, quick to implement, and designed for the end user. Headquartered in  San Mateo, California , Freshworks has a global team...

Customer service, Service Desk Experience -3-5 years Rotational Shift: 24/7 support **Job Types**: Full-time, Permanent **Salary**: ₹300,000.00 - ₹800,000.00 per year Day range: - Monday to Friday - Weekend availability Shift: - Morning shift - Night shift - Rotational shift **Education**: - Bachelor's (preferred) **Experience**: - Customer...

Job Details Requirement Type Permanent Job Title Opening for Senior service desk specialist Job Level Executive - Non-Managerial Job Description Senior service desk specialist No. of Openings 6 Job Domain IT Experience - Minimum - Maximum Access Management Expected Date Of Joining 2023-11-16 Joining Time 10 Days Salary 54167 Work Locations Chennai ...

Job DescriptionThe Go to Market team for Freshworks is the fastest-growing function in the organization andspread out across continents and time zones. With the increasing market demand and diverselandscape, there is an ever-increasing ask for deals packaged for specific buyer personas. different geographies, their laws, and regulations, and it requires...

Position: Technical Support/Service Desk Agent - Level 1 Location: Chennai Job Summary: Key Responsibilities: - Serve as the primary point of contact for all IT-related inquiries from clients, full-time employees, vendors, and contractors. - Update ticket statuses regularly and provide timely updates to authorized users regarding the progress of their...

Your skills Diagnosing, troubleshooting and resolving hardware, software & operating system issues (including Windows 10, Mac OS, MS Office 365 and associated applications) Installation of computer hardware and peripherals Active Directory Users and Computers Software and OS deployment using SCCM or other deployment technologies Mobile Devices:...

Role - Security Analyst (L2 Engineer) Exp- 4+ years Location - Chennai ( Work from Office) Notice - Immediate Joiners required Senior Engineer - MS, Security - Forcepoint, DLP The MS Engineer is responsible for providing a service to clients by proactively identifying and resolving technical incidents and problems. Through preemptive service incident...

Role - Security Analyst (L2 Engineer)Exp- 4+ yearsLocation - Chennai ( Work from Office)Notice - Immediate Joiners requiredSenior Engineer - MS, Security - Forcepoint, DLPThe MS Engineer is responsible for providing a service to clients by proactively identifying and resolving technical incidents and problems. Through preemptive service incident and...