Customer Service Executive
2 weeks ago
Job Title: Customer Service Executive Location: Sonipat, Haryana / Hybrid Employment Type: Full-time Salary Range: ₹20,000 – ₹30,000 per month Company Website: About Us At Clumsy Bumsy, we craft fresh, healthy meals for cats — made with love, honesty, and a touch of chaos. Every order we deliver is backed by a team that truly cares about pets and their parents. Our customer service isn’t about scripts or tickets — it’s about empathy, quick thinking, and genuine connection. We’re looking for a Customer Service Executive who can represent our brand with warmth, clarity, and confidence. Someone who communicates beautifully in English, handles every query with patience, and ensures every pet parent walks away smiling. Key Responsibilities • Interact with customers through WhatsApp, email, and calls to resolve queries, manage orders, and provide accurate information about our products. • Respond promptly to customer messages, ensuring clarity, empathy, and a consistent brand tone. • Handle complaints and escalations professionally — identify root causes and coordinate with the operations and logistics teams for quick resolution. • Maintain proper records of customer interactions, feedback, and resolutions using CRM tools or spreadsheets. • Assist with customer feedback collection, subscription renewals, and follow-ups to enhance retention. • Coordinate with internal teams (production, logistics, and marketing) to ensure smooth post-purchase experience. • Share insights and recurring issues with the Head of Customer Success to improve systems and communication quality. • Continuously improve response quality and tone to align with Clumsy Bumsy’s friendly, transparent communication style. Key Requirements • Excellent spoken and written English communication skills — clear, polite, and confident. • 1–3 years of experience in customer service, preferably in a D2C or e-commerce brand. • Strong listening and problem-solving skills, with a calm and empathetic approach. • Good understanding of chat and email communication etiquette. • Comfortable working with Google Sheets, CRM tools, and WhatsApp Business. • Ability to multitask and manage priorities in a fast-paced environment. • A genuine pet lover who enjoys helping pet parents find the best for their cats
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Head Customer Service and Experience
6 days ago
Delhi Division, India Michael Page Full timeLeadership role Wealth Creation Opportunity About Our Client Client is a leading Financial Services player in the Indian market Job Description Customer Experience Strategy & Execution Define and execute a comprehensive customer service and experience roadmap across digital and offline channels Drive customer-centric culture across the organization and act...
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Senior Customer Service Executive
1 week ago
Pune Division, India Frido Full timeJob Title: Senior Customer Service Executive Chat Process Job Summary: We are looking for a dynamic and customer-focused Chat Support Executive to provide exceptional service through live chat. As a Chat Support Executive, you will handle customer inquiries, resolve issues efficiently, and ensure a seamless online experience. You will represent the brand's...
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Customer Service Executive
2 weeks ago
Delhi, Delhi, India Aviation Resources Full timeCompany Description Urgently required for Customer Service Executive at airport Role Description This is a full-time on-site role for a Customer Service Executive at New Delhi Airport. An airport customer service executive, or agent, is responsible for helping passengers and airport staff before, during, and after their flights. They assist with...
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Customer Service Executive
24 hours ago
Delhi, India Stealth Startup Full timeRole DescriptionThis is a full-time on-site role for a Customer Service Executive located in Mumbai. The Customer Service Executive will be responsible for providing exceptional support to customers by addressing their queries, managing customer relationships, and ensuring seamless resolution of issues. Additional responsibilities include maintaining...
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Customer Service Executive
1 week ago
Delhi, India AMPM Full timeCompany DescriptionAMPM is a luxury brand that designs versatile, stylish, and functional products, reflecting a seamless transition from day to evening and season to season. The brand combines contemporary and classic aesthetics, providing effortless elegance to individuals with dynamic lifestyles. Guided by Creative Director Priyanka Modi’s philosophy of...
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Customer Service Executive
1 week ago
Delhi, India AMPM Full timeCompany DescriptionAMPM is a luxury brand that designs versatile, stylish, and functional products, reflecting a seamless transition from day to evening and season to season. The brand combines contemporary and classic aesthetics, providing effortless elegance to individuals with dynamic lifestyles. Guided by Creative Director Priyanka Modi’s philosophy of...
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Customer Service Executive
7 days ago
Delhi, India AMPM Full timeCompany DescriptionAMPM is a luxury brand that designs versatile, stylish, and functional products, reflecting a seamless transition from day to evening and season to season. The brand combines contemporary and classic aesthetics, providing effortless elegance to individuals with dynamic lifestyles. Guided by Creative Director Priyanka Modi’s philosophy of...
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Customer Service Executive
1 week ago
Delhi, India AMPM Full timeCompany DescriptionAMPM is a luxury brand that designs versatile, stylish, and functional products, reflecting a seamless transition from day to evening and season to season. The brand combines contemporary and classic aesthetics, providing effortless elegance to individuals with dynamic lifestyles. Guided by Creative Director Priyanka Modi’s philosophy of...
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Customer Service Executive
1 week ago
delhi, India AMPM Full timeCompany DescriptionAMPM is a luxury brand that designs versatile, stylish, and functional products, reflecting a seamless transition from day to evening and season to season. The brand combines contemporary and classic aesthetics, providing effortless elegance to individuals with dynamic lifestyles. Guided by Creative Director Priyanka Modi’s philosophy of...
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Customer Service Executive
1 week ago
Delhi, India AMPM Full timeCompany DescriptionAMPM is a luxury brand that designs versatile, stylish, and functional products, reflecting a seamless transition from day to evening and season to season. The brand combines contemporary and classic aesthetics, providing effortless elegance to individuals with dynamic lifestyles. Guided by Creative Director Priyanka Modi’s philosophy of...
