L3 Firewall Operation Engineer

3 weeks ago

Pune, India Reliable Group Full time

Job Title : Operations Firewall Engineer Level 3Location : Balewadi PuneType : Full-time, Night Shifts/Day ShiftAbout the Role :Were looking for highly skilled Level 3 Firewall Operations Engineers to join our network security operations team. Youll be responsible for managing, troubleshooting, and optimising enterprise-grade firewall environments while driving automation and operational excellence.This role requires strong technical expertise, quick responsiveness, and a commitment to collaboration and communication. The team is looking for individuals who are dependable, hands-on, and focused solely on this role (no moonlighting).Shift Pattern (IST) :Workdays : Wednesday to Sunday Weekly Off : Monday & TuesdayShifts :Shift 1 : 3 :30 AM 12 :30 PM IST (6 :00 PM 3 :00 AM ET) (Remote)Shift 2 : 8 :30 AM 5 :30 PM IST (11 :00 PM 8 :00 AM ET) (From Office)Key Responsibilities :- Provide Tier 3 operational support for firewall incidents, requests, and problem resolution.- Manage, configure, and troubleshoot Palo Alto, Cisco ASA/FTD, and Check Point firewalls.- Analyze complex network traffic and security events to identify and resolve issues.- Lead root cause analysis (RCA) for major firewall-related incidents.- Maintain and audit firewall rule bases and policies to ensure compliance with corporate and regulatory standards.- Collaborate with network architecture and engineering teams on new deployments and upgrades.- Develop and maintain automation scripts (Python, Ansible, Bash, etc.) to streamline repetitive tasks.- Integrate firewall management processes into CI/CD or SOAR pipelines.- Participate in an on-call rotation for critical after-hours incidents.- Maintain accurate documentation for all firewall operations and procedures.Required Skills & Experience :- Minimum 6+ years of hands-on experience in firewall operations and network security.- Expert-level knowledge of at least one enterprise firewall platform : - Palo Alto Networks, Cisco ASA/FTD, or Check Point.- Deep understanding of TCP/IP, routing, NAT, VPNs, and security policies.- Strong understanding of BGP, OSPF, and EIGRP routing protocols.- Proven experience with automation/scripting (Python, Ansible, or Bash).- Familiarity with centralized management tools such as : - Panorama, Cisco FMC, or Check Point Domain Manager.- Excellent communication skills and responsiveness in a global operations environment.- Ability to work independently in a fast-paced, 24x7 support environment.Preferred Qualifications :- Experience integrating firewall operations with CI/CD pipelines or SOAR tools.- Relevant certifications (e.g., PCNSE, CCNP Security, Check Point CCSA/CCSE).- Prior experience supporting global enterprise network security environments. (ref:hirist.tech)

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