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Back Office Executive
1 month ago
We are seeking a dynamic and enthusiastic Back office Executive to join our team. The ideal candidate will have a passion for travel, excellent communication skills in both English and Hindi, and a strong aptitude for sales and customer service. In this role, you will assist customers with planning and booking their travel experiences while delivering exceptional customer service and fostering long-term relationships.
:
• Guide clients on travel destinations, packages, and services.
• Assist with booking travel options based on client preferences.
• Manage all aspects of the booking process, including flights, hotels, and transportation.
• Build and maintain strong client relationships to ensure satisfaction and repeat business.
• Recommend personalized travel solutions based on customer needs.
• Address inquiries, resolve issues, and ensure smooth travel experiences.
• Meet and exceed sales targets by promoting travel products.
• Stay informed about travel trends and industry updates.
• Collaborate with the team to deliver top-notch service.
:
•0-3 years of experience in Sales/Customer Support role
•Fluency in English and Hindi.
•Excellent Communication
•Strong customer relationship management skills.
•Sales expertise with the ability to close deals.
•Good Knowledge of Microsoft Office software.