NCLEX Nurse

5 days ago

Kochi, India ADVENXA Full time
Job Description

NCLEX Nurse- BPO Team Lead


Active NCLEX Certification is Mandatory 

Experience: Minimum 2 years of Team leading experience within BPO industry
Location : Infopark, Kochi

Salary: Best as per Industry Standards


Work Schedule & Environment:

  • Shift:  Night Shift
  • Working days: Monday to Friday.
  • Week Off: Saturday & Sunday.

Overview:

We are seeking a dedicated and experienced Team Lead - Registered Nurse (RN) to oversee and support a team of nursing professionals. This leadership role is ideal for a motivated RN with at least 2 years of Team leading experience within BPO industry  and a valid NCLEX-RN certification. The ideal candidate will combine hands-on clinical expertise with strong leadership and communication skills to ensure exceptional patient care and team performance..

Key Responsibilities:


Lead, mentor, and supervise a team of nurses, ensuring delivery of high-quality, compassionate care.

Manage day-to-day operations of the nursing and support team within a healthcare BPO setting.

Oversee team workflows related to Mediclaim processing, adjudication, claims review, or prior authorization .

Support onboarding, training, and continuous development of new and existing staff.

Monitor patient data, assess documentation quality, and provide clinical guidance where required.

Address escalations from team members or clients in a professional and timely manner.



Requirements

  • Registered Nurse (RN) with an active NCLEX-RN certification .

  • Minimum 2 years of Team leading experience within BPO industr y

  • Experience in a BPO/ Healthcare KPO environment is mandatory , especially in:

    • Mediclaim management

    • US healthcare insurance processes

    • Claims adjudication or pre-authorization workflows

  • Proven team leadership or supervisory experience in a healthcare process setting.

  • Strong clinical knowledge, decision-making, and communication skills.

  • Familiarity with EMR/EHR systems and nursing documentation standards.

  • Experience working with US clients or within US healthcare systems.



Benefits

Commuter Assistance



Requirements
NCLEX - RN

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