Technical Specialist

3 weeks ago

New Delhi, India Zensar Technologies Full time

Location : Pune / Hyderabad / Bangalore Experience in years:8-10 years Primary skills - Observability Subject Matter Expert (SME)- DataDog SMEPlease find the below JD:We are seeking an Observability Subject Matter Expert (SME) to implementation, and maintenance of enterprise-grade observability solutions. The ideal candidate will have deep hands-on experience with Datadog and similar platforms, ensuring system reliability, performance, and proactive monitoring across complex environments.Demonstrable experience on managing complex APM project. Ability to think strategically, as well as tactically, and to exercise sound judgment in problem-solving and priority/goal setting. Knowledge of APM, infrastructure metrics, distributed tracing, and log aggregation using Datadog. - Configure and manage Datadog for infrastructure, application monitoring, APM, and log management. Implements dashboards, alerts, and monitors to provide comprehensive visibility into system performance, availability, and reliability. Integrate Datadog with cloud platforms (AWS, Azure, GCP) and on-premises infrastructure. Define and deploy monitoring strategies using Datadog’s metrics, traces, logs, and events. Set up automated alerts to notify of anomalies and potential issues. Work with teams to optimize monitoring strategies and reduce false positives. Identify and troubleshoot performance bottlenecks using Datadog APM and Real User Monitoring (RUM). Proactively monitor and improve the efficiency, performance, and reliability of services. Integrate observability solutions with CI/CD pipelines, automation & ITSM frameworks. Collaborate with DevOps, SRE, and infrastructure teams to embed observability into workflows. Conduct training to various customer stakeholders, prepare & maintain relevant training materials Automate monitoring tasks and deployments using Datadog API, scripts, and other automation tools. Knowledge on Event management, AIOps and observability configurations. Knowledge of ITIL foundations Strong communication skills and ability to interact with our business, product, and development teams, skills and ability to articulate business benefit of a technology solution. Good knowledge related to Infrastructure management and Operations. Very good experience in development of integration scripts/programs using SOAP/REST Webservices. Experience in monitoring and observability for microservices and Kubernetes-based architectures. Outstanding problem-solving skills. Fast learner & openness to try different tools, technologies & concepts. Self-motivated individual, able to work independently and in coordination with a team. Define observability standards, guidelines, and best practices for enterprise environments. Having Datadog certifications is an added advantage.

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