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L2 Citrix Engineer
4 weeks ago
Job Description :
- Overall, 4 in IT Infrastructure experience with minimum 3 years in Citrix Desktop Virtualization & VMWare/Azure (Microsoft)
- Proficient in Desktop & Server Virtualization.
- Xen Desktop, XenApp Xen Server implementation and configuration
- Basic understanding on storage and connectivity fundamentals.
- Work on Desktop & Server Virtualization along with L2 & SMEs.
- Work on major incidents and provide permanent fix of it.
- Document RCAs of major incidents.
- Prepare POA and implement major changes in infra.
- Work on incident / issues escalated by L2 team and provide permanent fix.
- Work on creating LUN, shared storage and mapped to Hypervisor.
- Work along with OEM during major incidents and share relevant logs, implement solutions provided by OEM.
- ITIL Aware (specially around Incident /Problem /Change Management)
- Good team player and able to mentor L2 & L2 team.
- Manage SLA and Availability of Skills and Experience :
- Minimum 4 years of IT infrastructure experience, with at least 3 years in Citrix Desktop Virtualization.- Proficient in Citrix XenDesktop, XenApp, and XenServer implementation, configuration, and Experience with Citrix Studio, Director, StoreFront, and Profile Management.
- Solid understanding of VMware vSphere/vCenter or Azure Virtual Desktop (AVD).
- Basic understanding of SAN/NAS storage and networking concepts (TCP/IP, DNS, DHCP).
- Experience with incident and problem management, including log analysis and root cause analysis.
- ITIL v3/v4 Foundation certification preferred.
- Excellent communication, analytical, and problem-solving skills.
- Experience with Netscaler
(ref:hirist.tech)