DENTSU - Client Services Director
4 days ago
Responsibilities:Client & Business Management- Own end-to-end management of client accounts, ensuring the delivery of service propositions and achievement of client objectives.- Understand client business, market, and competitive landscape to provide strategic insights and recommendations.- Monitor account performance, identify risks, and implement solutions proactively.Relationship Management- Serve as a trusted advisor to clients, building strong, long-term relationships.- Execute client relationship strategies to maximize engagement and satisfaction.- Act as the escalation point for client concerns and ensure timely resolution.Business Development- Identify and flag cross-sell and upsell opportunities within assigned accounts.- Collaborate with internal teams to develop innovative solutions that contribute to client growth.- Support pitch and proposal development for new business opportunities.Commercial & Service Ownership- Drive profitability and operational efficiency of client accounts.- Ensure consistent delivery of high-quality service while meeting financial targets.- Monitor budgets, timelines, and resources to maintain account profitability.Team Leadership- Manage, mentor, and motivate client teams to align with client objectives and organizational culture.- Provide guidance on career development, performance management, and skill building.- Foster collaboration across departments to ensure cohesive and effective service delivery.Required Skills & Qualifications:- 10+ years of experience in client services, account management, or marketing leadership roles.- Proven track record of managing large accounts and client relationships.- Strong strategic thinking and problem-solving capabilities.- Excellent communication, presentation, and stakeholder management skills.- Experience leading and developing high-performing teams.- Strong commercial acumen and ability to drive revenue growth.Preferred Skills:- Experience in advertising, digital marketing, or integrated marketing agencies.- Understanding of multiple marketing channels, including paid, owned, and earned media.- Familiarity with data-driven marketing and analytics. (ref:iimjobs.com)
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DENTSU - Senior Client Service Director
4 days ago
Bengaluru, India DENTSU Full timeDescription: The Senior Client Service Director is a key leadership role responsible for driving strategic B2B marketing and media initiatives, operational excellence, and business growth across a diverse client portfolio. Supporting the Managing Director, this role oversees daily operations, P&L management, client relationships, and new business...
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Client Services Trainee
4 weeks ago
Bengaluru, India dentsu Full timeAbout the jobAbout Dentsu International India:Awarded the Oscars of the advertising world, The Cannes Global Agency of the Year 2022 (a first for India!) Dentsu international comprises of six leadership brands - Carat, dentsu X, iProspect, Isobar, dentsuMB and Merkle, each supported by its specialist divisions and scaled services. With best-in-class services...
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Bengaluru, India DENTSU Full timeLead Business Systems Analyst youll be a key member of the data management team responsible for the functional integrity of the solutions that dentsu implements for enterprise data management.Youll act as a liaison between the data team and stakeholders from global, regional, and enterprise technology stakeholders.Working closely with dentsus business and...
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Media Directors
2 weeks ago
Bengaluru, Karnataka, India Dentsu B2B APAC Full time ₹ 20,00,000 - ₹ 25,00,000 per yearCompany Description:Dentsu is a global marketing and advertising firm that partners with brands to achieve meaningful progress, offering world-class solutions and services across the entire customer journey. With a presence in 143 markets and a team of 66,000 passionate people, Dentsu collaborates with 95 of the world's top 100 advertisers. The firm...
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Associate Director
2 weeks ago
Bengaluru, Karnataka, India Dentsu Full time ₹ 1,20,000 - ₹ 1,80,000 per yearThe purpose of this role is to provide financial advice and guidance to the business leaders of a large profit centre within a market in support of the achievement of revenue, profit and/or margin targets.Job Description:Key responsibilities:Reviews and provides advice on strategic financial plans in partnership with business leadersPartners to provide...
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Graduate trainee
2 weeks ago
Bengaluru, India Dentsu Full timeAbout the jobAbout Dentsu International India:Awarded the Oscars of the advertising world, The Cannes Global Agency of the Year 2022 (a first for India!) Dentsu international comprises of six leadership brands - Carat, dentsu X, i Prospect, Isobar, dentsu MB and Merkle, each supported by its specialist divisions and scaled services. With best-in-class...
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Graduate trainee
2 weeks ago
Bengaluru, India Dentsu Full timeAbout the jobAbout Dentsu International India:Awarded the Oscars of the advertising world, The Cannes Global Agency of the Year 2022 (a first for India!) Dentsu international comprises of six leadership brands - Carat, dentsu X, i Prospect, Isobar, dentsu MB and Merkle, each supported by its specialist divisions and scaled services. With best-in-class...
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DENTSU - Product Owner
2 weeks ago
Bengaluru, India DENTSU Full timeThe Workday subject matter expert will be responsible for maintaining, designing and innovating change specific to their functional area(s). They will engage with multiple teams at local, regional or global level and contribute to providing robust solutions against business priorities, and in line with the wider technical strategy, whilst ensuring system...
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Graduate Trainee
2 weeks ago
Bengaluru, India dentsu Full timeAbout the jobAbout Dentsu International India:Awarded the Oscars of the advertising world, The Cannes Global Agency of the Year 2022 (a first for India!) Dentsu international comprises of six leadership brands - Carat, dentsu X, iProspect, Isobar, dentsuMB and Merkle, each supported by its specialist divisions and scaled services. With best-in-class...
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Graduate trainee
2 weeks ago
Bengaluru, India Dentsu Full timeAbout the jobAbout Dentsu International India:Awarded the Oscars of the advertising world, The Cannes Global Agency of the Year 2022 (a first for India!) Dentsu international comprises of six leadership brands - Carat, dentsu X, i Prospect, Isobar, dentsu MB and Merkle, each supported by its specialist divisions and scaled services. With best-in-class...