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Customer Service Executive
4 weeks ago
Job Title: Customer Support Executive
Location: Jaipur | Type: Full-time
Job Description:
We are looking for a proactive and customer-focused individual to join our team as a Customer Support Executive. The role involves managing customer queries through LimeChat and email, handling inbound calls, and converting inbound leads into sales.
Key Responsibilities:
Respond promptly to customer queries via LimeChat and email
Handle inbound calls and provide accurate information to customers
Assist customers with product inquiries, order updates, and issue resolution
Convert inbound queries into successful sales
Maintain records of customer interactions and transactions
Coordinate with internal teams to ensure smooth customer experience
Requirements:
Excellent communication skills (written and verbal)
Previous experience in customer support or inbound sales preferred
Ability to multitask and stay organized
Tech-savvy and comfortable using chat/email tools
Experience Required 2-3 yrs
