Visa Executive

3 weeks ago

Kochi, India CONNECTING 2 WORK Full time

Responsibilities:

 Process all passport and visa forms received on a daily basis

.· Check all details and print off relevant forms required to complete the

Process for the embassy. Acknowledge and scan and log all passports received

.· Run reports within the system for operations and finance to assist with the

Visa process. Return passports via the postal system on a daily basis, package visa Documents for special delivery. Work as part of the operations team to take calls on the visa line to help With enquiries from both travel agents and direct customers. Assist with phone calls and emails from client Amending/Cancelling existing bookings To undertake any reasonable task that may be required by the Operations Manager or any of the senior management team. Working Saturdays on a rota basis along with the other team members Honesty and reliability are key to this role

.· Good written and verbal communication skills

Well-presented and portrays the company a professional manne Excellent telephone manner Computer literate Outgoing, ‘Can do’ attitude, proactive, takes initiative Understands meaning of good customer service Good interpersonal skills Keen to learn new skills within the team (all staff are cross trained Previous experience working in a fast paced environment and dealing with

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