Senior Manager

Location: Mumbai / Kolkata / Chennai. We are looking for immediate to 30 days joiner. Job Overview:.- We are seeking a dynamic and experienced Senior Manager, Content Technologies to lead our eLearning technology initiatives.- The role requires a strong understanding of Learning Management Systems (LMS), rapid authoring tools, and eLearning standards.- The ideal candidate will be responsible for upskilling the team on the latest technologies, ensuring a balanced workload among team members and project managers, and actively contributing to presales opportunities.- Actively involved in the quality of delivery and ensuring that standard operating procedures and quality criteria are adhered to on all projects.- Responsible for managing project quality related issues regarding the team and providing effective solutions.- Oversees project quality and delivers effective solutions for issues relating to the team.- Ability to engage senior stakeholders and communicate mitigation strategies effectively.- Maintain reports and other documentation relevant to the team. Key Responsibilities:.- Technology Leadership & Upskilling: Keep the team updated on the latest advancements in eLearning technologies, authoring tools, and industry standards.- Conduct training sessions and workshops to enhance their technical competencies.- Performance Monitoring & Team Management: Oversee the performance of the Content Technologies team, ensuring alignment with business objectives.- Provide mentorship and guidance to optimize efficiency and effectiveness.- Workload Management: Maintain a balance between team members and project managers to ensure optimal resource allocation and project delivery.- Presales & Business Growth: Collaborate with sales and business development teams to contribute to presales efforts, including creating technical proposals, demonstrating eLearning solutions, and consulting with clients on content technology needs.- LMS & eLearning Standards Expertise: Provide in-depth knowledge of various LMS platforms, ensuring seamless integration and compliance with SCORM, xAPI, and other industry standards.- Rapid Authoring Tools Proficiency: Leverage expertise in tools such as Articulate Storyline, Adobe Captivate, Lectora, and others to support content development and delivery.- Cross-Functional Collaboration: Work closely with instructional designers, developers, and project managers to ensure content technologies align with instructional goals and client requirements.- Quality Assurance & Compliance: Ensure all eLearning content adheres to industry best practices, accessibility guidelines, and organizational quality standards.- Automation & AI: Advancing team knowledge and skills and executing tasks using automation and AI - where appropriate to remain future fit. Required Qualifications & Experience:.- Bachelor's or Master's degree in any field. 8-15+ years of experience in eLearning content technologies, including at least 5 years in a leadership role.- Strong expertise of course authoring in multiple LMS platforms (e. , Moodle, Blackboard, Canvas).- Hands-on experience with rapid authoring tools such as Articulate Storyline, Adobe Captivate, Lectora, and similar platforms.- In-depth knowledge of SCORM, xAPI, AICC, and other eLearning compliance standards.- Proven track record of mentoring and upskilling teams in eLearning technologies.- Experience in presales support, including estimations, proposal development and client consultation.- Strong analytical and problem-solving skills with a keen eye for detail.- Excellent communication, leadership, and stakeholder management abilities. (ref:iimjobs.com)