Tata Steel

3 weeks ago


New Delhi, India Tata Steel Limited Full time

Area Manager - Operations Management/N&W Review, and monitoring of Contract Management Process:

- Develop a dashboard of key KPI's to monitor performance for effective implementation of Contract Management Process.

- Implement P-D-C-A process of continuous improvement on Cost, Quality, Delivery and Customer Satisfaction Index.

- Implementation of Quality Management System at the Centres.

- Ensure adherence to Quality Assurance Plan (QAP).

- Conduct planned Quality Audits of various Centres.

- Implement Quality Standards (Ex ISO 9001, ISO 14000 etc.)

- Plan training and development program with TSL Quality Assurance team to improve in- process capability of these facilities.

- Participate in Periodic monitoring and review of PQCDSM of the centre with the customers.

- Implement TSL H&S Policies.

- Develop a process of regular internal H&S audit.

- Develop a H&S Plan for the centre.

- Implement 5S concept for management of housekeeping of the Centres.

- Operations Management & Improving Operational Efficiency.

- Develop operational schedule based on OSP for each Centre.

- Monitor RM stocks at various stock points.-

- Develop KPIs to monitor operational efficiencies.

- Develop MIS to update order progress and advance information of deviation.

- Risk Management & Prioritization

- Ensure risk identification, risk analysis, risk evaluation, risk mitigation, and risk monitoring for each centre.-

- Guide site team/Vendors/Production partners and ensure Priorities of jobs sites are met based on requirements

Cost Reduction / Working Capital Management:

- Study the cost elements and benchmark it with best in the Industry.

- Develop cost reduction plans through automation/efficient processes.

- Monitor age of the RM & FG stocks at each centre and coordinate with sales and LP planning team to ensure faster stock turnaround time.-

- IT Support

- Support Centre's Operation team with selection of appropriate IT infrastructure.

- Implement necessary training in SAP processes and systems.

- Resolve IT issues in consultation with central IT support team.

- Support Centre with in understanding and supporting with various civil engineering software like CuBe+, - AutoCAD, MS Office & BIM Managers.

- Capability Development - Processing Infrastructure


- Review and prepare gap analysis on operational capabilities.

- Develop a time bound plan to develop required processing capabilities.

- Take a sign-off of the plan and implement it in a time bound manner.

- Periodically monitor the progress and report and compliance to Central Teams.

- Capability Development - Human Resources

- Support SPC's management team in developing an appropriate organisation structure.

- Develop a customised Training Plan through Training Need Survey Process and implement it at each SPC centre.

Audits and Stock Reconciliation, disposal of scrap and old stocks:

- Plan and implement stock audits with Regional Finance Manager.

- Close all the open audit observations in a time bound manner.

- Support sales planning team in effective disposal of scrap/old stock.

Rejections and Customer Complaints:

- Implement corrective and preventive actions at Centre based on customer /CCMP feedback.


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