Functional Consultant

4 weeks ago

Kurnool, Andhra Pradesh, India Crestline Maritime Pte Ltd Full time

To provide expertise and guidance in implementing and optimizing ERP systems within the organizations. Provide Functional & technical assistance by troubleshooting the user query generated via ticketing software ( JIRA) to users of ERP system for Ship Management & Marine Management business.

To understand their business processes and requirements and then configure and customize the ERP software to meet those needs. Your primary responsibilities may include:

  • Analyze and understand Organisations ' business processes to identify opportunities for improvement and optimization.
  • Work closely with team to gather and document business requirements.
  • Assist in the implementation of ERP solutions, ensuring alignment with business goals.
  • Configure and customize ERP modules based on day to day requirements.
  • Provide end-user training to ensure effective and efficient use of the ERP system.
  • Offer post-implementation support, addressing and resolving user issues in a timely manner.
  • Create and maintain comprehensive documentation of business processes, system configurations, and customizations.
  • Prepare user manuals and training materials.
  • Collaborate with cross-functional teams, including developers, project managers, and business analysts, to deliver successful ERP implementations.
  • Work closely with users to understand their needs and provide valuable insights.
  • Conduct regular audits to ensure data accuracy and system integrity.
  • Perform testing and validation to identify and resolve issues during the implementation phase.
  • Stay updated on industry trends, best practices, and advancements in ERP technology.
  • Attend training sessions and workshops to enhance skills and knowledge.

System Analysis - Analyse ERP system performance, identify areas for improvement, and develop solutions to optimize processes.

Business Process Optimization - Work with business stakeholders to understand their needs and ensure that ERP systems align with business processes.

Implementation and Management - Assist in the implementation, customization, and configuration of ERP systems (as required).

Training and Documentation - Provide training to users on how to use the ERP system and create documentation for reference (as required).

Reporting and Analytics - Develop and generate reports and dashboards to provide insights into business performance (as required)..

Collaboration: Collaborate with cross-functional teams to ensure seamless integration of ERP systems with existing applications and data sources. (as required)

Essential Skills and Qualifications for Candidate Requirement:

  • Proven experience as a functional consultant implementing Microsoft Dynamics 365 Business Central or a similar ERP system.
  • Strong understanding of ERP concepts, modules, and functionality (Microsoft Dynamics. oracle,SAP)
  • ERP with excellent knowledge of the business process and business mapping methodologies.
  • Also, have implemented Purchase, Inventory, Finance (AR&AP) Modules.
  • Experience in system configuration and customization within an ERP environment
  • Strong understanding of any ERP software, preferred if knowing Shipnet, Shipmate, Zoho, database management ,Business Central 365.

Problem-solving and Analytical Skills - Ability to diagnose and resolve system issues and analyze data to identify areas for improvement.

Communication and Interpersonal Skills - Ability to communicate effectively with technical and non-technical staff, including users and management.

Education - A bachelor's degree in Computer Science, Information Systems, Functional consultant / Technical Consultant.

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